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Bill Crockett
Bill Crockett
Inspiring
November 30, 2017
Answered

Will CS6 stop working?

  • November 30, 2017
  • 1 reply
  • 1319 views

I cancelled Creative Cloud single-app membership for Adobe Audition (month-to-month).  However, I am only running the old CS6 Audition.  Will this actually fail to load after the days?  I still have an account and can sign in.  I just need a heads up about this.

    This topic has been closed for replies.
    Correct answer SteveG_AudioMasters_

    If you didn't purchase CS6 but only ran the trial version then yes it won't work anymore. Nor will any of the CC versions if you have discontinued your Cloud subscription.


    I suspect that when you cancel a subscription, any trials you are running that have exceeded the single month that they normally run for will be terminated immediately, regardless of when the subscription itself appears to finish. If the trial hasn't technically finished, you should be able to download the latest version and run that. If you can't, then you might have some grounds for complaining...

    1 reply

    ryclark
    ryclark
    Participating Frequently
    November 30, 2017

    No, when you paid for Audition CS6 it was for a permanent license to use it. The above error is only because you cancelled your CC sub. It shouldn't affect the operation of CS6 once it is activated for your computer. The only thing that might mess up the activation is if you change computers. But you should be able to re-activate for any new one for the foreseeable future. Although like all software it may not go on for ever since CS6 is no longer officially supported by Adobe.

    Bill Crockett
    Bill CrockettAuthor
    Inspiring
    December 2, 2017

    ryclark  wrote

    No, when you paid for Audition CS6 it was for a permanent license to use it.

    I did not purchase CS6.  I downloaded the trial version from Adobe about 3 months ago.  I then decided to keep using it after the trial by subscribing to CC monthly.  According to the subscription, I have paid up till the 11th of December.  Now this has happened:

    My system date and time are set correctly.  I hit Try Again and this happens:

    My computer is not offline and my Internet connection is fine.  I hit retry and retry but Audition will not connect to Adobe.

    Help please

    ryclark
    ryclark
    Participating Frequently
    December 2, 2017

    If you didn't purchase CS6 but only ran the trial version then yes it won't work anymore. Nor will any of the CC versions if you have discontinued your Cloud subscription.

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