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J
Jared257959593l9z
Participant
February 25, 2023
Answered

Adobe Podcast AI (Audio Enhancer) is currently down.

  • February 25, 2023
  • 12 replies
  • 19830 views

I have used Adobe Podcast Audio Enhancer AI in the past, and it is incredible - absolutely love it. But since yesterday, it is not working. I will upload an audio file, it will process for ~10 minutes, and then I will receive a message that the AI failed to process the file. I have tried .WAV and .mp3 files of varying sample sizes/bitrates, but still receive the same error message. 

 

I Googled the issue to see if I am doing something wrong, and found a forum with posts from several individuals within the last 6 hours all reporting to have the same issue.

 

I hope this is fixed ASAP, I need to use the AI for a project that I am working on. Thanks!

    Correct answer Bill33068176pjjc

    Same here.

    12 replies

    M
    Multan38330204lr54
    Participant
    June 29, 2024
    YouCut_20240629_143311098_29062024.mp3
    S
    Sumon356969148et7
    Participant
    February 26, 2024

    Adobe Podcast is currently unavailable for unscheduled maintenance and will be back to normal shortly.

    K
    kiruba$268858616dqy
    Participant
    February 26, 2024

    I am also facing the same issue Please fix it soon

    S
    SharkTale952735696307cn0c
    Participant
    February 26, 2024

    I guess we are not alone 😆😆. I wish this gets fixed soon enough, so my work will finish sooner.

    F
    Finnur28191094nf8o
    Participant
    February 26, 2024

    I'm having the same problem (in Denmark, 26th of Feb. '24).

      S
      SharkTale952735696307cn0c
      Participant
      February 26, 2024

      Same here (in the Philippines, 26th of Feb. '24)

       

       

        F
        Finnur28191094nf8o
        Participant
        February 26, 2024

        Thanks for letting me know - at least, we are not alone. 😄

        A
        ADAM34578030s5gx
        Participant
        January 3, 2024
        نيو.wav
        S
        Sk33923776qxyk
        Participant
        December 4, 2023
        1.  
        L
        Lashmar3295447825kv
        Participant
        October 29, 2023

        Yep! Same for me (Shout Africa)

         

        J
        Jack29987157s3we
        Participant
        October 22, 2023

        23/10/2023 06:20 GMT +7 Jakarta Time, Adobe podcast just spinning endlessly.
        Already resetted my cache, already signed in with google, with subscription active. Anyone currently experiencing this same problem?

         

          T
          Tim33241087j260
          Participant
          October 29, 2023

          Yep just spinning for me

           

          J
          Jack29987157s3we
          Participant
          November 2, 2023

          So I found this error when trying to emulate my phone, since the website works fine on phone. But it would be annoying, since I must switch from PC to phone repeatedly when working on a project. Can someone from adobe podcast fix this issue ASAP? It's driving us crazy.

           

          B
          Bill33068176pjjcCorrect answer
          Inspiring
          October 20, 2023

          Same here.

            B
            Bill33068176pjjc
            Inspiring
            October 22, 2023

            "You've reached the daily limit of 1 hour per day! Upgrade to Express Premium to enhance up to 4 hours of content a day. Yet again, I'm getting this message even though I've only attempted to enhance 20 minutes of audio on seperate days. Adobes length of days appear to be different to reality!  Happens mostly at weekends, Saturday/Sunday. Could it be deliberate i order to get us to upgrade?

            G
            GAGANA ENTERP33555720wei8
            Participant
            November 12, 2023

            not working enhance speech

             

            A
            andrewn45964852
            Participating Frequently
            March 27, 2023

            I am experiencing the same problems today 3/27/23 (USA-west coast). Upload a file, and wait 10 minutes for it to process and enhance. It then gives me an error message. I've also been using adobe podcast enhancer for the last few months and has been amazing, just wish it was built into premiere or audition. But today...


            - The first file (mp3) uploaded I got this error message: "Failed to process file for enhancement."

            - Re-exported file (v2.mp3), uploaded got the same error message: "Failed to process file for enhancement."
            - Re-uploaded the first file again (mp3). Go to this error message: "Rate limited, please try again in 5 minutes"
            - Logs into a different CC account, Tried again (with .mp3) 10 minutes later, then got the same message: "Rate limited, please try again in 5 minutes"
            - In 2nd account, Tried again (with v2.mp3) 15 minutes later, then got the same message: "Rate limited, please try again in 5 minutes"
            - Then uploaded the file (v2.mp3)  to my apple icloud drive, and uploaded it through the safari web browser on my iPhone, then got this error message: "The audio file is in a format we can't understand. Ensure the file is not corrupted or convert it to a standard .wav or mp3 format to try again."
            - Re-export file as .wav, uploaded the original way (desktop chrome web browser) and got this error message back: "The audio file is in a format we can't understand. Ensure the file is not corrupted or convert it to a standard .wav or .mp3 format to try again."

            Looking for any kind of update as to why this problem still persists.

              B
              Brent29099981uvgj
              Participant
              March 27, 2023

              Having the same issue!

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