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default2jzvvx0vdps7
Participant
April 29, 2022
Answered

Individual DNG file not opening in camera RAW does not recognize type of file

  • April 29, 2022
  • 3 replies
  • 2127 views

I recently upgraded my Macbook pro's operating system to Mac OS Montery 12.3.1 had some funny issues with bridge so updated bridge, camera raw and photoshop, everything is now fully up to date.

 

When I try to open a group of DNG files in camera RAW it would say for a few of the photos

 

"Could not complete your request because Photoshop does not recognize this type of file."

 

All of the other DNG's open and export fine. It's just 1 or 2 files. I can see the preview of the image, sometimes it comes up with the DNG logo and I clear the cache and see the preview again. I am edting off the internal hard drive. Camera Leica M240. I've used this camera for 5 years and never had this problem. I tried to copy the file from the memory card again, same result. I opened the file in Lightroom and it works. I went back and checked old files I had edited fine and 1 or 2 of them also now have the same problem.

 

How can I make camera RAW recongnize all my DNG's?

    This topic has been closed for replies.
    Correct answer johnrellis

    Hello 

     

    Both files for me open in Lightroom 2.3, can be edited and exported as jpegs. The first photo is an older file from afew weeks ago and I used the old version of camera RAW to edit and export a jpeg no problem then. 

     

    Only since I have updated to the newest camera RAW has this problem occured so I am sure it is a problem with the update and these files are not broken. 


    "I am sure it is a problem with the update and these files are not broken."

     

    Right. Others with Lieca M (typ 240) cameras have observed the same problem with LR 11.3 / CR 14.3:

    https://community.adobe.com/t5/lightroom-classic-discussions/unreadable-files-on-nas/m-p/12941302#M274269

     

    Adobe is investigating. Meanwhile, the workaround is to install CR 14.2:

    https://download.adobe.com/pub/adobe/photoshop/cameraraw/mac/14.x/CameraRaw_14_2.dmg 

    3 replies

    H
    hhop13
    Participant
    July 26, 2022

    I recently purchased a Macbook Pro M1 (updated to Mac OS Montery) and download LRCC. LRCC will not convert my .ARW (Sony a7rIII Raw) to DNG so I process the image. What am I doing wrong? 

    I don't have an issue with my Windows 11 system. 

    johnrellis
    johnrellis
    Genius
    July 26, 2022

    "I recently purchased a Macbook Pro M1 (updated to Mac OS Montery) and download LRCC. LRCC will not convert my .ARW (Sony a7rIII Raw) to DNG so I process the image. ...I don't have an issue with my Windows 11 system."

     

    As a first step, grant LR Full Disk Access, as described here:

    https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/m-p/12913413

     

    Without Full Disk Access, many, many people have found that LR can act very strangely.

    Nina Kirienko
    Nina Kirienko
    Participating Frequently
    July 25, 2022

    I am having the same issue with Photoshop 23.4.2 on an M1 Mac.  I don't have that issue with the same version of Photoshop on a Windows 11 PC.

    TheDigitalDog
    TheDigitalDog
    Inspiring
    April 29, 2022

    Can you upload one or two of these problematic DNGs to something like DropBox so others can examine them? 

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    D
    default2jzvvx0vdps7Author
    Participant
    April 30, 2022

    Hello here is a link to 2 DNG's that won't open in camera RAW.

     

    The first is older and I opened and edited it fine in the old Camera RAW, now it won't open.

     

    Both images open and edit and export in lightroom Version 2.3, I havent updated lightroom just yet incase they won't work there then.

     

    https://drive.google.com/file/d/1O3nD1YiEfFAkvVwsAyONTgRkgquVtwYV/view?usp=sharing

    TheDigitalDog
    TheDigitalDog
    Inspiring
    April 30, 2022

    These are damaged or wonky (non technical term) as I can't open them either in ACR, import them into Lightroom Classic or convert them again with the DNG converter. They appear damaged. 

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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