Skip to main content
Rikk Flohr_Photography
Community Manager
Community Manager
August 10, 2020
StickyQuestion

P: New Camera Raw File Support - Requests & Information

  • August 10, 2020
  • 257 replies
  • 346226 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

  1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
  2. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

 

Note: ETAs for specific cameras are not available

 

257 replies

Participant
December 9, 2021

Come on Adobe..

Participant
December 9, 2021

Surely Adobe want to keep Sony shooters, right? What's the point in getting a new camera if I can't use the images it takes? Surely this is becoming a bigger and bigger issues the more cameras arrive with Sony customers.

john beardsworth
Community Expert
Community Expert
December 9, 2021
quote

Surely Adobe want to keep Sony shooters, right? What's the point in getting a new camera if I can't use the images it takes?


By @Ryan22161322j19r

 

Yes, so the indignation should go in both directions. How would you feel if Apple sold you a 6G phone? Not too bad if all the evidence suggested that your phone network would support it within a month or so?

Known Participant
December 9, 2021

There is a noticable difference there. You don't buy phones on a subscription model paying for them before you can use them. And you would problaqbly not pay for a 6G phone plan before it was implemented. Also your phone would be usable in the mean time. Right now my LR is actually not usable at all for me, as it cannot read the files from my camera.

 

I wouldn't care much about this issue with Adobe if they just verified that they are working on the support and it will come in the next update and give a time whitin a week or two when this will be unless delayed.

 

 

anttir49049982
Participant
December 8, 2021

Adobe! Fix your damn software and update it to work with new cameras. Seriously, I have two Sony a7iv paper weights sitting on my shelf because you don't give a rat's butt about customer experience. Or are you willing to pay me back for every day your software doesn't work?

Erik Vos - Het Lab
Known Participant
December 8, 2021

I also can't import images from my new Sony A7iv. Although I have a subscription to the creative Cloud. I can see there are new updates for Photoshop (23.0.2) and Lightroom Classic (11.0.1), but I will have to update from Mojave (10.14.6) to Catalina (10.15) and I will lose a lot of small handy apps (like Graphic Converter!).
But, as I understand, that will still not help me with the files from my camera? Is Photoshop 23.0.2 not able to open the RAW files from the A7iv?
And the DNG converter Adobe suggests is not to be installed on OS 10.14.6 and version 13 will not open the newest RAW files. Thanks for no help with that!

john beardsworth
Community Expert
Community Expert
December 8, 2021

Not yet. As explained a few times in this thread, Adobe can't start work on supporting a new camersa until it's released, and then support comes in a reasonable time thereafter. No-one knows, but I'd expect that to be over the next month.

Participant
December 8, 2021

When will RAW files be supported for Sony A7M4

 

  1. Why is this valuable to you? - Because I have an A7M4 camera. 
arturod99589466
Participant
December 8, 2021

I also have a sony a7 iv camera and it would be important to know when we will be able to read the raw files.

johnrellis
Legend
December 8, 2021

@arturod99589466asks, "I also have a sony a7 iv camera and it would be important to know when we will be able to read the raw files.'

 

Though Adobe almost never announces release schedules, historically support for a new camera from a leading manufacturer is usually included in the release following the camera's announcement but sometimes in the release after that. The Sony A7 IV was announced 10/21/21.  LR releases roughly every 8 weeks, so we might expect to see LR 11.1 sometime in December.  (This is just an educated guess based on past releases over many years.)

December 7, 2021

Has anyone found more workarounds rather than shooting jpgs, converting raw to tiffs? Photoshop was updated a few days ago, but LR/CameraRaw still in a standstill.

Participant
December 7, 2021

Hi guys! At the moment, I own a Sony A7 IV and I can't open any files or import any files (Macbook Pro) of the new camera in Ps or Lr. The files do have the .arw filetype so that should not be a problem!

 

I guess the configuration of the Sony A7 IV is not yet implemented in Lr, Ps and Camera Raw...

 

 

Participant
December 7, 2021

Any idea when Lightroom will be updated to support the Raw files from the Sony A7IV?

This camera was launched a while ago now.

dj_paige
Legend
December 7, 2021

No one here as any idea. Only Adobe knows, and they never tell in advance when things will happen. So you'll just have to be patient and we'll all find out at the exact same time, when it happens.

Participant
December 6, 2021

Good evening. Is it already known when the ARW files of the new Sony Alpha 7IV can be edited in Lightroom?

john beardsworth
Community Expert
Community Expert
December 6, 2021

Updates are roughly quarterly and the last was in October, so I'd expect it in the next month or so. But anybody who knows the answer will be under an NDA and couldn't tell you.

Strobist Dude
Known Participant
December 6, 2021

It is very odd that Luminar AI does recognise A7iv ARW w/o problems and you can edit them. 

Participant
December 6, 2021

Its likely just the JPG/HEIF embeded in the RAW file, if you push/pull the sliders, they don't have the same lattitude as RAW. And my lossless compressed's resolution is off with black empty areas around the image.