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Rikk Flohr-Retired
Adobe Employee
Aug 10, 2020 8:17 PM UTC
StickyQuestion

P: New Camera Raw File Support - Requests & Information

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

  1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
  2. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

 

Note: ETAs for specific cameras are not available. 

 

1028 replies

Participant
Oct 25, 2021 10:02 AM UTC

I don't know if it will help anyone, but a workaround I am using is to convert the.ARW file to.TIFF using Sony's editing software (Imaging Edge Desktop) and importing the .TIFF file to Lightroom. This ofcourse uses a lot of Storage.

I also tried the DNG converter and unfortunately it did not work. 

Not what I was expecting when buying the camera and I hope Adobe will release the update soon for Camera Raw to support Sony ZV-E10.ARW Files .

 

Thanks

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Participant
Oct 25, 2021 10:23 AM UTC

 Yea nice trick but for now i'm just shoting in JPEG and wait the update desperately hahaha 

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Participant
Oct 25, 2021 9:34 AM UTC

Hi guys, 

My dad recently purchased a Sony a7R IV, and he is trying to import his shots to Lightroom using. ARW format. And we keep getting (Preview Not Available) and the files cannot be opened by Lightroom.

He is using Lightroom CC 10.0 if im not mistaken. 

Can someone help us out please ? 

 

 

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Participant
Oct 25, 2021 12:00 PM UTC

I got some more information.

 

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Participant
Dec 3, 2021 11:22 AM UTC

Hello, I Have the same problem, I can't import my ARW shots to lightroom, ohave you found the solution ? Thanks

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Participant
Oct 25, 2021 8:28 AM UTC

Hello, 

 

It's 10/25/2021..    i'm hoping that Adobe will apply the update for the ARW file from the Sony ZV-E10, so i can finaly use your softwear.

 

Thank you, pleas keep us in touch !

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Participant
Oct 19, 2021 6:57 PM UTC

Hello,

 

I've been using Adobe Lightroom for the pictures taken with my Xperia 1 III for a while, it seems that there is no full RAW image support. As you can see in the attached screenshot, DNG files generated by the Xperia 1 III are rendered as yellowish and blurry in the Lightroom.

 

It would be great to have the RAW support for Xperia 1 III.

 

Thank you in advance,

Hamit

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johnrellis
Legend
Oct 20, 2021 1:12 AM UTC
Participant
Oct 16, 2021 2:38 PM UTC

Sony ZV-E10 RAW filecCannot be Opened in Photoshop

 

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum... Mod

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John T Smith
Community Expert
Community Expert
Oct 16, 2021 3:21 PM UTC

How about more information... such as exact version of Photoshop and Raw?

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gracjangk
Participant
Oct 8, 2021 3:06 PM UTC

Yeah, it's been a while. DNG Converter also is not able to read those files. 

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Participant
Oct 12, 2021 6:40 PM UTC

I wish they would make an announcement for this issue 😕😕

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Participant
Oct 3, 2021 2:00 AM UTC

It has been 2 monthes since this camera is released, and at least 2 updates during on photoshop during the wait. The DNG converter also can't convert ZV-E10 images!  Please address this problem asap.

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nicolac78728176
Participant
Oct 3, 2021 8:11 AM UTC

the funny thing is that Luminar has full support for them... LOL

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nicolac78728176
Participant
Sep 19, 2021 5:24 PM UTC

News on the Adobe end? It's been almost a month

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Participant
Aug 16, 2021 3:43 PM UTC

Cannot directly import ARW files shot on new Sony ZV-E10 into Lightroom Classic (latest version, Mac). Does anyone have a fix for this problem?

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dj_paige
Legend
Aug 16, 2021 3:56 PM UTC

This camera was just released in the last few weeks. No Adobe software will read the RAW from this camera at this time. Most likely (but no guarantees either), the next release of Lightroom Classic will contain support for reading the RAWs of this camera.

 

You probably need to use the SONY software provided with the camera.

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Participant
Aug 16, 2021 4:02 PM UTC

Thank you for your help. That's what I was afraid of too. The Sony software is very limited but I don't see any other option at the moment.... Do you have any idea when this update might come?

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Wyatt Jones
Participant
Aug 10, 2020 8:17 PM UTC

I am trying to import photos from the canon EOS R5 but it is saying an error has occurred or the files have been corrupted when will Lightroom support a new canon camera and also for Adobe Premiere Pro support?

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Rob_Cullen
Community Expert
Community Expert
Aug 10, 2020 10:17 PM UTC

As community users we are not privy to release dates, but Adobe have reverse engineered the CR3 files and released the DNG Converter that will give you raw files to edit in Lightroom in the interim until Lightroom is updated (very close?).

DNG CONVERTER

 

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Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .