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P: Raw File Support - Requests and Information

Adobe Employee ,
Aug 31, 2021 Aug 31, 2021

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For a complete overview on camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

  1. Make sure your version of Photoshop or Lightroom is up-to-date for the latest camera support.
  2. If you own an older version of Photoshop (CS6 or earlier) or Lightroom (5 or earlier), Adobe provides backwards compatibility for the latest cameras through the FREE Adobe DNG Converter.
Rikk Flohr - Customer Advocacy: Adobe Photography Products
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Cross-app workflows, macOS, Windows

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New Here ,
Aug 16, 2021 Aug 16, 2021

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Cannot directly import ARW files shot on new Sony ZV-E10 into Lightroom Classic (latest version, Mac). Does anyone have a fix for this problem?

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LEGEND ,
Aug 16, 2021 Aug 16, 2021

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This camera was just released in the last few weeks. No Adobe software will read the RAW from this camera at this time. Most likely (but no guarantees either), the next release of Lightroom Classic will contain support for reading the RAWs of this camera.

 

You probably need to use the SONY software provided with the camera.

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New Here ,
Aug 16, 2021 Aug 16, 2021

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Thank you for your help. That's what I was afraid of too. The Sony software is very limited but I don't see any other option at the moment.... Do you have any idea when this update might come?

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LEGEND ,
Aug 16, 2021 Aug 16, 2021

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quote

Do you have any idea when this update might come?


By @darkblue.aircooled911

 

Adobe never tells us in advance. It could be tomorrow, it could be two months from tomorrow.

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Adobe Community Professional ,
Aug 16, 2021 Aug 16, 2021

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The only people who know when updates will be released are Adobe employees, and they are not allowed to divulge such plans. You will know when an update is released that supports that camera when the release is made available. Whether or not that is the next release or the subsequent release remains to be seen. In the meantime, use the included software or just shoot JPEG images until support becomes available.

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New Here ,
Aug 19, 2021 Aug 19, 2021

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I am also waiting for the update

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LEGEND ,
Aug 25, 2021 Aug 25, 2021

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I am also waiting for the update


By @thorstenf22379571

 

You will probably have to wait just as long as the original poster.

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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Unfortunately, the 10.4 release didn't include support for that model. Unless there is an interim update I suspect it will be approximately 3 months before You can expect an update that might include support. Don't quote me on that because I don't work for Adobe and don't have any inside information that would lend any credibility to that supposition.

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New Here ,
Aug 24, 2021 Aug 24, 2021

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it's OK with LUMINIAR AI (lol)

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Adobe Community Professional ,
Aug 25, 2021 Aug 25, 2021

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See: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

IF your camera is so new, it isn't listed here, nothing you can do for the time being. 

Every time Canon (or Nikon, or Sony etc) release a new cameras, they do this stupid trick of making yet a new proprietary raw file that everyone outside the company, including Adobe need access to so they can 'hack' the tiny differences to support that new proprietary raw. You the customer get to wait and are forced to use the manufacturers raw converter until this all takes place. It is silly but that's how it has been for decades. 

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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Community Beginner ,
Sep 03, 2021 Sep 03, 2021

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Its still embarassing for such a large company to not be proactive with major manufacturers. 

The camera has been in the hands of early reviewers for months now. One would think sony could coordinate this with adobe for release.   If it is more than one month after the official aug 31st release date then why bother renew service when my year expires coming soon if its literally unusable for me? 

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Adobe Community Professional ,
Sep 03, 2021 Sep 03, 2021

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LATEST

@DanaF129 wrote:

Its still embarassing for such a large company to not be proactive with major manufacturers. 

The camera has been in the hands of early reviewers for months now. One would think sony could coordinate this with adobe for release.   


You can ask Sony if they did. Better, ask why they create a new proprietary raw for every release.

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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