For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

Community Manager

StickyQuestion

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
257 replies
346089 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

Show previous replies

K

Kamila24257935gy0x

Participant

Hello, I’m using the Sony RX100M7A camera (a variant of the RX100 VII, released in 2023), and I'm unable to open its RAW (.ARW) files in Adobe Lightroom (Cloud version 8.2) or Adobe Camera Raw, despite having the latest available versions of all Adobe software through Creative Cloud (Windows 64-bit). I also tried converting the files using Adobe DNG Converter, but I receive the message that the file format is not supported. This issue makes it impossible for me to edit my RAW files using Adobe tools. The RX100M7A is an officially released product, and I was surprised to find it not supported even after almost two years on the market. I’m attaching (or willing to provide) a sample RAW file from this camera to assist in the review process. Could you please let me know if support for this model is planned, and if so, when it might become available? My e-mail is Thank you for your attention and support.

DSC00102-ARW.zip

johnrellis

Genius

@Kamila24257935gy0x: "RX100M7A"

Support for a new camera from a leading manufacturer typically comes in the LR release following the release of the camera or, less frequently, the second following release. A new version of LR comes out about every 8 weeks, so we might expect to see LR 14.3 next week or so. (I have no inside information on this, and Adobe never announces such things ahead of time.)

Meanwhile, you can use Sony's Imaging Edge software to convert raws to TIFFs and import those into LR without significant loss of quality.

"I was surprised to find it not supported even after almost two years on the market"

The RX100M7A has only been shipping the last 6 weeks or so, and there was no official announcement about it from Sony. It appears that Sony released several "A" variants at the same time, disabling the in-camera battery charging via the micro USB port to avoid running afoul of new EU regulations requiring USB-C charging:

https://www.reddit.com/r/RX100/comments/1irtczo/incamera_battery_charging_feature_removed_from/

Sameer K

Community Manager

Hey, @Kamila24257935gy0x, @Juan Sisto, @smooth_Meadow98A6, @Sam_Tether, @srana_6732, @daswoosh, & @alex339473021jt2.

Could you supply a few RAW sample images to me via direct message? You can upload the images to any file hosting service such as OneDrive, Google Drive, Dropbox, etc., and share a link with us.

Thanks!
Sameer K

V

vaclavkrizek.cz

Participant

Hi guys, when do you plan on adding support for RAW files from Nikon Z5 II camera? Thank you, Vaclav

Ian Lyons

Community Expert

Maybe the next update, which is soon if normal release cadence if followed. However, Adobe does not share this information with us in advance. So, no guarantee.

J

Juan Sisto

Participant

The Sony RX100 M7A camera's raw images are incompatible with Lightroom Classic and the Lightroom app.
I upgraded my Sony RX100 VI to the VII for a work trip, and I can't export the photos to Lightroom for editing.
Will it be available soon?

thanks

johnrellis

Genius

@Juan Sisto: "The Sony RX100 M7A camera's raw images are incompatible with Lightroom Classic ... I can't export the photos to Lightroom for editing. Will it be available soon?"

See this prior response:

https://community.adobe.com/t5/camera-raw-discussions/p-new-camera-raw-file-support-requests-amp-information/m-p/15219095#M27747

Meanwhile, you can use Sony's Imaging Edge program to export the raws as TIFFs that can be imported into LR without any significant change in quality.

S

smooth_Meadow98A6

Participating Frequently

I recently purchased a Sony RX100M7A (the A is the important thing) camera which was released 2023

unfortunately none of the adobe products work when I try to import my photos in raw format. The Sony Model RX100M7 is supported - and works well

But the RX100M7A format is not recognized. Is there a way to fix this? would it be possible to include this camera model in the near future?

thank you for your quick response

Simone

johnrellis

Genius

@smooth_Meadow98A6: "would it be possible to include this camera model in the near future?"

See this prior response:

https://community.adobe.com/t5/camera-raw-discussions/p-new-camera-raw-file-support-requests-amp-information/m-p/15219095#M27747

S

smooth_Meadow98A6

Participating Frequently

I was able to import RX100M7A fotos in adobe products by modifying the exif information with exiftool:

exiftool -sonymodelid=DSC-RX100M7 -overwrite_original *.arw
exiftool -Exif:Model=DSC-RX100M7 -overwrite_original *.arw

those two commands did the trick for me

best regards

Simone

S

srana_6732

Participant

Need RX100M7A support please

D

daswoosh

Participant

I desperately need a Camera Raw File update for the Sony RX100M7A.
Sony RX100 VII is already supported but the new version VIIa is not yet which is a total bummer.

R

Revjames

Participant

I have the same camera and have just downloaded the latest version of camera raw 17.4.1.2280 and it is now able to convert the ARW files.

I hope this is of help to you.

johnrellis

Genius

Right, Adobe added support for the Sony RX100M7A to ACR 17.3.1, Lightrrom 8.3.1, and Lightroom Classic 14.3.1:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

A

alex339473021jt2

Participating Frequently

I just bought a Sony RX100M7 and my Photoshop (latest ACR) cannot open the raw (ARW) files. From what I read other users have the same problem too and then I realised that my camera is the latest version called RX100M7A (instead of plain M7 which is supported up to now) and there is still no support for this one. Hopefully Adobe will realise that this is a new version (I think Sony hasn't given enough info) and take care soon enough, so by the next update we'll be able to open the files in ACR.

G

georg_3628

Participant

Hello!

I have a problem with the files from my newly bought Sony RX100vii in Lightroom Classic (Version 14.2) and DNG Converter.
I shot only in RAW, and am now trying to bring them into Lightroom Classic (Version 14.2). The images cannot be shown in the preview, and when trying to import them, i get the message that "These files cannot be opened by Lightroom". I tried converting them with the Adobe DNG Converter, but I get a similar result as after the conversion process i get the message that "The RAW-format of the file cannot be supported".

I just bought the RX100vii, have done no software updates whatsoever. So I am wondering if that has something to do with it.
I am thankful for any help, as I just want to start editing the photos from my new camera! Thank you in advance! ❤️

GoldingD

Legend

Please verify your LrC version, just in case you have more than one copy on your computer.

A screenshot or a copy/paste of the first 6 or so lines from /help/system info/ (in LrC) should work for that.

franciscat64670314

Participating Frequently

I recently both a Sony Cybershot DSC-RX100 mark VII, now I want to import the AWR files in lightroom but it is unable to import this format.

First it mentions: preview unavailable for this file

and when importing it mentions: some import operations were not performed.

I have checked if there is an update for lightroom

Updated Camera RAW

I donwloaded a driver for MACbook from the sony website and now I can preview the files in finder

But lightroom still no succes

anyone has the solution for me?

JohanElzenga

Community Expert

See https://community.adobe.com/t5/lightroom-classic-discussions/fichiers-raw-sony-non-reconnus-et-impossible-d-importer-alors-que-possible-dans-un-autre-logiciel/m-p/15184260

-- Johan W. Elzenga

franciscat64670314

Participating Frequently

Thank you, seems that I have to wait for a new update!

D

Detective137511

Participant

Bonjour, visiblement je ne suis pas le seul à avoir fait l'acquisition du Sony DSC-RX100M7A, et comme tout le monde je ne peux pas traiter mes fichiers ARW. Merci de prendre en compte le problème pour effectuer une mise à jour.

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