Skip to main content
Rikk Flohr-Retired
Adobe Employee
Aug 10, 2020 8:17 PM UTC
StickyQuestion

P: New Camera Raw File Support - Requests & Information

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

  1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
  2. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

 

Note: ETAs for specific cameras are not available. 

 

1028 replies

Participant
Mar 18, 2025 10:00 PM UTC

Hello!

I have a problem with the files from my newly bought Sony RX100vii in Lightroom Classic (Version 14.2) and DNG Converter.
I shot only in RAW, and am now trying to bring them into Lightroom Classic (Version 14.2). The images cannot be shown in the preview, and when trying to import them, i get the message that "These files cannot be opened by Lightroom". I tried converting them with the Adobe DNG Converter, but I get a similar result as after the conversion process i get the message that "The RAW-format of the file cannot be supported".

I just bought the RX100vii, have done no software updates whatsoever. So I am wondering if that has something to do with it.
I am thankful for any help, as I just want to start editing the photos from my new camera! Thank you in advance! ❤️

Translate
GoldingD
Legend
Mar 18, 2025 11:48 PM UTC

Please verify your LrC version, just in case you have more than one copy on your computer.

A screenshot or a copy/paste of the first 6 or so lines from /help/system info/ (in LrC) should work for that.

 

Translate
franciscat64670314
Participating Frequently
Mar 17, 2025 1:45 PM UTC

I recently both a Sony Cybershot DSC-RX100 mark VII, now I want to import the AWR files in lightroom but it is unable to import this format. 

First it mentions: preview unavailable for this file

and when importing it mentions: some import operations were not performed. 

 

I have checked if there is an update for lightroom

Updated Camera RAW

I donwloaded a driver for MACbook  from the sony website and now I can preview the files in finder

But lightroom still no succes

 

anyone has the solution for me? 

Translate
franciscat64670314
Participating Frequently
Mar 17, 2025 3:10 PM UTC

Thank you, seems that I have to wait for a new update! 

Translate
Participant
Mar 12, 2025 11:17 AM UTC

Bonjour, visiblement  je ne suis pas le seul à avoir fait l'acquisition du Sony DSC-RX100M7A, et comme tout le monde je ne peux pas traiter mes fichiers ARW. Merci de prendre en compte le problème pour effectuer une mise à jour.

Translate
Participant
Mar 7, 2025 4:55 PM UTC

Hello

 

I've just bought a Sony DSC-RX100M7A to replace my Sony DSC-RX100M7 that I recently misplaced. I've tried to open the .ARW files but a message comes up saying it is not supported. I'm using the latest version of Camera Raw.
Is it yet known when this model will be supported?

 

Thanks

Translate
Erik Bloodaxe
Legend
Mar 7, 2025 5:04 PM UTC

Nobody is able to answer the proverbial "when" questions I'm afraid. Nobody knows!

Translate
Participant
Mar 7, 2025 5:20 PM UTC

Ok, thanks for the reply. I suppose we'll just have to wait a bit longer.

Translate
Participating Frequently
Mar 1, 2025 5:44 PM UTC

Bonjour, je viens d'acheter un tout nouveau Sony DSC-RX100M7, et c'est une nouvelle version du boîtier qui s'appelle Sony DSC-RX100M7A. Il semble que cette toute nouvelle version ne soit pas encore supportée par les versions actuelles de Lighroom/Camera RAW/Photoshop. Il semble aussi que Sony n'ait pas beaucoup communiqué sur le sujet. Pouvez-vous me dire si ce fait est connu et s'il est prévu d'intégrer cet appareil dans la liste des appareils reconnus par ces logiciels, svp? Et si oui, dans quel délai, même approximatif, peut on imaginer que ce soit résolu? Merci pour votre réponse. 

Translate
Known Participant
Dec 15, 2024 12:48 AM UTC

I can't figure out how to post a question, but I have a new Nikon Z50ii and wonder if Elem,ents 2025 will convert its RAW files? 

Translate
Community Manager
Dec 18, 2024 3:01 PM UTC

Hi @toxdoc42,

To start a new thread, head over to the Photoshop Elements Community. Click on the "Post to Community" button located in the top right corner. Here's the link:

https://adobe.ly/3Dn1vok


Thank you!
Alek

Translate
*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
Participating Frequently
Nov 22, 2024 10:47 AM UTC

Was deliverd 21/1//2024 and I am unable to load the RAW files into LrC as the RAW format is not supported for this camera. Anybod now when tis will be fixed !!! as I am paying a subscription for this software and it is effecting my work/income. 

Translate
JohanElzenga
Community Expert
Community Expert
Nov 22, 2024 10:50 AM UTC

That camera is supported already since Lightroom Classic 13, but read the notes: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

Translate
-- Johan W. Elzenga
Participating Frequently
Nov 22, 2024 1:33 PM UTC

There is a note about the support for the Z50 II " Preliminary support ONLY

Preliminary support means that the image quality and raw format support for the given camera model is not yet finalized and may be updated in a future release."

Translate
Participant
Oct 18, 2024 9:07 PM UTC

When can we expect Camera RAW support for DJI Air 3s?

Translate
Participant
Oct 7, 2024 5:21 PM UTC

I used those 2 phones took many raw photos, but need lens profile to edit it, please.

And Thank you!

Translate
Participant
Oct 5, 2024 6:18 AM UTC

iPhone 16 was released 2 weeks ago with plenty of fore-warning. Why is there no update to the camera RAW files?

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.. Obviously this is not a bug...]

Translate
JohanElzenga
Community Expert
Community Expert
Oct 5, 2024 8:41 AM UTC

With Adobe Max on the horizon, you can be sure there will be an update soon.

 

Translate
-- Johan W. Elzenga
Participant
Oct 5, 2024 11:21 AM UTC

Great, but it would be more useful now rather than waiting for some PR talkfest. If it's ready to go, why don't they just release it?

Translate