For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

Community Manager

StickyQuestion

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
257 replies
346089 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

Show previous replies

M

michael31872784c1l1

Participant

Hello All

I am sure this has been answered before. I have searched articles, but there are too many confussing threads and anserwes (I am old). Lol. My gifted Nikon D780 is great, but I have photoshop CS6 and the raw files cannot be proccessed using CS6 & Bridge on windows 10 PC. I attempted to download the latest update (twice) but no joy. Your help is greatly appreciated. Thank you.

Rikk Flohr_Photography

Author

Community Manager

This is not a bug - moving to Supported Cameras thread. <mod>

Rikk Flohr: Adobe Photography Org

M

mariajen393

Inspiring

Recently bought Sony A6700 and cannot upload images into LR Classic as it does not accept the files. It says " the files cannot be opened by LR" and "Preview unavailable for this file" as the files are ARW.

When is Adobe going to update so that users of Sony A6700, which has been out for a couple of months now, can use LR normally. Meanwhile I pay Adobe every month for using their services but cannot use the services because it does not upload my images to LR because they are ARW files. A bit slack Adobe.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<"moved from using the community">

J

Jayc Angel

Participant

When will Sony a6700 be supported? Even after 15.5 it's you're unable to open raw Sony A6700 files in Lightroom?

Where is a list of all the supported cameras / formats?

J

Jao vdL

Community Expert

The A6700 was added to 15.5 so if you can't open them something is wrong in your installation or you're shooting reduced resolution raw files which are usually not supported right away.

Camera list is the very first link you get when googling "camera support lightroom": https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

J

Jayc Angel

Participant

Would compressed Raw make a difference? Sony has that option.

Raphael BOY 412

Participant

Bonjour à tous, est-il encore normal à ce jour 16 Aout 2023, que Lightroom Classic, ne reconnait encore, pas les fichiers Raw du Sony Alpha 6700?

Merci pour votre concours, et me faire connaitre la manoeuvre permettant d'activer cela, bien sur, si possible.

Raphael Boyer de l'ile de la Réunion.

C

chrisdyble

Participant

Lightroom will not open Sony A6700 RAW files, even though Photoshop does. Is this a Camera Raw or Lightroom issue?

I also notice that Camera Raw 15.5 has binned some of my custom profiles and they won't re-import as it says they are already there when they are not.

Raphael BOY 412

Participant

Bonjour pourquoi Lightroom classic par abonnement ( donc à jour) ne reconnait-il pas cles fichiers Raws du Sony Alpha 6700? Même après la mise à jour du nouveau Firmware, rien n'y fait. Import réalisé d'une Carte cmémoire dans un lecteur SD. Merci à celui ou à celle qui m'aidera à solutionner ce problème.

Un Insulaire de l'ile de la Réunion.

Raphael Boyer.

Test_prise_de_vue_avec_le_,nouveau_Firmware.txt

johnrellis

Genius

See here:

https://community.adobe.com/t5/camera-raw-discussions/p-raw-file-support-requests-amp-information-new-camera-support/m-p/14003787#M22907

B

berts74084431

Participating Frequently

Hi,

I have a Sony a6700 camera since a week, but I can not import the Raw files in Lightroom. However, they can be viewed in Bridge and camera Raw.

The Raw support in Lightroom is 15.4 while in camera Raw it is updated to 15.5.

Do I have to wait to Lightroom gets updated to be able to import my Sony a6700 Raw files?

Anybody knows when that will happen???

GoldingD

Legend

Not sure how ACR can open those files. Perhaps the following link is not up to date:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

At any rate, not a clue when Adobe will address your issue, they do not share such info, but yep, you are going to have to wait for an update.

I

Ian31624041syq3

Participant

Please update camera raw / Lightroom for Sony a6700 camera raw files! 🙏❤️

johnrellis

Genius

@Ian31624041syq3, see here for more information about LR and the a6700:

https://community.adobe.com/t5/camera-raw-discussions/p-raw-file-support-requests-amp-information-ne...

D

Douglas2443385299ib

Participant

Is it possible to get an rough eta on support for the A6700's raw files? Both Light Room and Camera Raw are unable to open them, both are up to date.

johnrellis

Genius

"Is it possible to get an rough eta on support for the A6700's raw files?"

See here:

https://community.adobe.com/t5/camera-raw-discussions/p-raw-file-support-requests-amp-information-new-camera-support/m-p/13970597/page/7#M22803

D

Duc Duy

Participant

Starting from firmware v1.9, Panasonic have added L.Classicneo and L.Monochrome S on Lumix S1R camera. I can choose and shoot JPEG from Camera.

But in Lightroom 12.0.1, in Camera Matching Profile, I can't see anything related to these profile in S1R Raw File. But S5 Raw is fine, I can choose ClassicNeo and Monochrome S as starting point to edit.

Anyone have idea for that?

Abambo

Community Expert

If my memory is correct, JPEG files do not support a camera profile. JPEG files are supposed to be fully developed files not needing adjustments any more. You should shoot raw to exploit the full power of Adobe Lightroom.

ABAMBO | Hard- and Software Engineer | Photographer

D

Duc Duy

Participant

@Abambo I mean profile picture existing in camera and I can shoot with JPEG with them. But when I shoot RAW, I need to choose profile from Lightroom, but Lightroom doesn't have them.

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