170 Questions in Pool - Crashes every time we try to set the Quiz Preferences

Forum|Forum|5 years ago
July 29, 2020
1 reply
309 views

Captivate crashes evry time we try to set Quiz Preferences > Quiz Settings >Ok(button)

The Project has > 13 Questions pools with a total of 170 questions.

It just goes into not responding mode and crashes as and when "OK" is clicked post the settings are done.

This topic has been closed for replies.

RodWard

Community Expert

Can you please show us a screenshot of how you have named your Question Pools? You must not use any special characters in those names. That has in previous times been the cause of a similar issue.

G

GobbzAuthor

Inspiring

Hi,

Here are the screenshots of the Question pools .Have not used any special characters.

RodWard

Community Expert

These names look fine to me. My next idea would be to see if the total number of question is causing the issue.

I suggest you take a copy of your current project and try deleting pools and then republishing again to see if there is a point at which functionality returns. If you find you can delete all pools and it still doesn't fix the issue then it may not be connected with the pools at all. But if deleting one or more pools fixes the issue, then you can test these specific pools to see whether perhaps there are corrupted components or quiz slides causing the issue.

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