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Inspiring
July 29, 2020
Question

170 Questions in Pool - Crashes every time we try to set the Quiz Preferences

  • July 29, 2020
  • 1 reply
  • 309 views

Captivate crashes evry time we try to set Quiz Preferences > Quiz Settings >Ok(button)

The Project has > 13 Questions pools with a total of 170 questions.

It just goes into not responding mode and crashes as and when "OK" is clicked post the settings are done.

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    1 reply

    RodWard
    Community Expert
    Community Expert
    July 30, 2020

    Can you please show us a screenshot of how you have named your Question Pools?  You must not use any special characters in those names. That has in previous times been the cause of a similar issue.

    GobbzAuthor
    Inspiring
    July 30, 2020

    Hi,

    Here are the screenshots of the Question pools .Have not used any special characters.

     

    RodWard
    Community Expert
    Community Expert
    July 30, 2020

    These names look fine to me.  My next idea would be to see if the total number of question is causing the issue.

     

    I suggest you take a copy of your current project and try deleting pools and then republishing again to see if there is a point at which functionality returns.  If you find you can delete all pools and it still doesn't fix the issue then it may not be connected with the pools at all.  But if deleting one or more pools fixes the issue, then you can test these specific pools to see whether perhaps there are corrupted components or quiz slides causing the issue.