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KShinabery212
Community Expert
Community Expert
August 23, 2020
Question

1st issue solved now the 2nd.... mismatching displays error.

  • August 23, 2020
  • 2 replies
  • 201 views

I so prefer Adobe Video Presenter Express.

 

As that is what I really need.  But ok... what ever.

 

So I am getting this message now.

 

I have a BenQ PD3220U monitor and a XP-Pen Artist 24 Pro display.

Both need to be set up differently. Any ideas on how to sort this one out?

 

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    2 replies

    Lilybiri
    Legend
    August 23, 2020

    That is very annoying I know.  Do you want to use Captivate for screen recording? That will have to be done on the primary monitor.  Just for that functionality, easiest way may be to disconnect the second monitor to avoid this. You'll be able to use all the other functionalities of Captivate with both monitors. 

    KShinabery212
    Community Expert
    Community Expert
    August 23, 2020

    Note: I am not going to turn one dispaly off just to use Captivate.  I will most likely find Adobe Video Presenter Express.

     

    Let's connect on LinkedIn. https://www.linkedin.com/in/kshinabery/
    Lilybiri
    Legend
    August 23, 2020

    Captivate is a lot more than just screen capturing. But that is up to you... throwing away the baby with the water in the tub.