360 Image not importing correctly

Hi,

I'm having exactly the same issue. Has anyone found a way around this problem?

I was able to use Google Street View app to create a 360 image and import it into Captivate 2019.  Unfortunately when I import it, it’s all distorted.

Thanks in advance!

To troubleshoot this feature start with some of the sample images that are available from the Assets store. Here is what you might try...

1. Create a new Virtual Reality Project or create a Blank Project with a 360-degree slide.
2. Click on the Assets icon on the Captivate toolbar
3. Click on 360 Assets from the blue side panel
4. Select any of the images you see here and click on Insert.

If this doesn't work check your system specifications. There are some minimum requirements needed in order for this feature to work.