Access to Adobe Captivate 9 After The Release of 2017

Question

My previous computer had a corrupted hard drive so I had to purchase a new machine, which meant re-downloading a bunch of apps. Unfortunately, I found no simple, easy or intuitive way to get access to C9 now that 2017 is released. Its really frustrating since I have clients with courses built on C9 who are not ready to move ahead to 2017. This may be good marketing for Adobe but its bad business for us customers...it should really be quite easy and simple for a subscriber (which i happened to be) to gain access to something previously purchased or invested in...why the complications Adobe?

James Washington

Washington Media & Design

412.607.0091

Lilybiri · Accepted Answer

I'm just a user like you, this is not the way to send complaints to Adobe, I'm sorry.

As for downloading, have a look at this article which lists up all the locations for previous versiosn:

Adobe Captivate download locations – ver 2017, 9.0, 8.0, 7.0, 6.0, 5.5 & 5.0! | eLearning

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded