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river215
Participant
September 19, 2021
Question

Adobe Captivate 2017 installation error

  • September 19, 2021
  • 1 reply
  • 229 views
1) Trying to install Captivate 2017 on Surface Pro 7 and got the following error:

"We are unable to instal Captivate this time.  (Error Code: 103)"

2) Tried to install on my MacBook Pro 16 and received the following error:

"The installation cannot continue as the installer file may be damaged. Download the intaller file again."

The installer file was just downloaded from Adobe website.  

Appreciate your help.

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Community Expert
September 19, 2021

[Moderator moved from Download & Install to Captivate.]

See if this helps:

https://community.adobe.com/t5/captivate-discussions/error-103-while-installing-adobe-captivate/td-p/11384956

 

Nancy O'Shea— Product User & Community Expert