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I
IP247
Participant
August 29, 2023
Question

Adobe Captivate 2019 Closed Captioning Changes Colors Mid Caption

  • August 29, 2023
  • 2 replies
  • 253 views

Hello,

 

I'm working on a project for work and most of the time the closed captioning has no problems. We set it to a standard for the entire project. I'm running into a weird issue where for one slide exactly, the closed caption changes colors to a duller gray than the color selected. It happens mid sentence, goes back to normal, and then happens again towards the end.

 

  • I have already tried resetting the closed captioning for the whole project. 
  • I have deleted the closed captioning for that slide, and readded them.
  • I have edited that slide's closed captioning. 

 

Settings for Captivate Project 

Example 1 

Example 2 

 

    This topic has been closed for replies.

    2 replies

    Lilybiri
    Lilybiri
    Legend
    August 30, 2023

    Are you on version 11.8.2? I have seen multiple users mention issues with CC in that version in the eLearning community. It may be a bug.

    You include several links but they all open Adobe Connect for me?

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    August 30, 2023

    Does the CC text on that slide contain any special characters or punctuation marks?

    P
    pate54500826
    Participant
    August 29, 2024

    I am having the same issue, I cannot change the color of the text. I tried to change for one slide since it did have a '?' in it, but still not able to change. 

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