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bew556
Participant
April 14, 2014
Question

Adobe Captivate 5 published as pdf not displaying in certain versions of Adobe Acrobat and Reader

  • April 14, 2014
  • 1 reply
  • 668 views

We have an issue where upon publishing files as a pdf in Adobe Captivate 5, they will not open in Adobe Acrobat Pro (9 or 10) or Adobe Reader (11).  However, they will open in Adobe Reader 10.1.4.  I have searched up and down these forums and google, without any solid resolution for this issue.  We are running Windows 7 64-bit machines.  It should be noted, that if we publish as a exe, it works without any issues.  See below for other threads with same issue (but no resolution), and a screenshot.  Thanks!

Other threads with same issue:

http://forums.adobe.com/message/4864175

http://forums.adobe.com/message/5070891

    This topic has been closed for replies.

    1 reply

    S
    Sreekanth_S
    Legend
    April 14, 2014

    Have you installed the Flash Player for Acrobat XI?

    http://helpx.adobe.com/acrobat/kb/reader-acrobat-flash-player-download.html

    Sreekanth

    B
    bew556Author
    Participant
    April 14, 2014

    I should have mentioned that in the initial message, but yes, I have installed the latest flash player.

    S
    Sreekanth_S
    Legend
    April 14, 2014

    Try this. Though the solution is for CP6, it might still work for you.

    http://helpx.adobe.com/captivate/kb/captivate-swf-doesnt-play-acrobat.html

    Sreekanth

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