Skip to main content
Participant
October 26, 2010
Question

Adobe Captivate 5 Simulation package giving an error.

  • October 26, 2010
  • 1 reply
  • 743 views

Hi,

We are getting "Adobe® Captivate® has encountered a problem and needs to close. We are sorry for the inconvenience." at the enf of recording in simulation feature. Strange part is we are getting this message after we create MSI through Adobe customisation tool.

This topic has been closed for replies.

1 reply

Chintu1Author
Participant
October 26, 2010

Error Signature:

AppName: adobecaptivate.exe AppVer: 5.0.0.596 ModName: imageutils.dll

ModVer: 5.0.0.596 Offset: 000015e6

Please help.

October 26, 2010

Hi there,

Can you try this and tell us whether it resolved the issue:


1. Go to preferences dialog at Recording: FMR

2. In the Working Folder, set 'C:\Test' - basically set the temp folder in your root directory.

Manish

blogs.adobe.com/Captivate

Chintu1Author
Participant
October 26, 2010

No, this did not resolve the issue.