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emilyf35343983
emilyf35343983
Inspiring
July 23, 2015
Question

Adobe Captivate 8 Media Characters "This image is not present. Please use the following link to download images"

  • July 23, 2015
  • 1 reply
  • 347 views

After I have followed the link and downloaded/saved the images I am still given the same message "This image is not present. Please use the following link to download images" How can I get the images to work? (I changed the location I wanted the images to be saved, if that makes a difference)

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1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
July 23, 2015

These images need to be INSTALLED not just saved to a folder.  Did you follow the correct install procedure?

emilyf35343983
emilyf35343983Author
Inspiring
July 23, 2015

I selected the download link and then it asked me if I wanted to run or save the program, there was no installation process.

Erik Lord
Erik Lord
Inspiring
July 23, 2015

So once you downloaded the file, where did it go?

Find that file that you downloaded, then double-click it to start the installation process.

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