Skip to main content
ericm331769
Participating Frequently
September 7, 2017
Question

Adobe Captivate 9 - Publishing Corrupt/Broken MP4s

  • September 7, 2017
  • 1 reply
  • 146 views

Hi,

I started using Captivate about a day ago in order to do some screen recording/video demos and everything was working fine.  However now when ever I use it for the samething and publish my recording, I keep getting these corrupt MP4s.  The "publish" progress bar moves perfectly fine, and finishes without crashing.  The problem is the output that it gives me (an MP4 video) can't be played anywhere (I tried QuickTime, Windows Media Player, and even bringing it directly into Adobe Premiere Pro).

Has anybody else ran into these issues?

Thank you in advance for your help!

This topic has been closed for replies.

1 reply

ericm331769
Participating Frequently
September 7, 2017

I should add that apparently the MP4s that I am now getting from publishing the Video Demos are 0kb in size.

Why does Captivate seem to be publishing these empty videos?