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Kelly McCathran
Kelly McCathran
Inspiring
March 13, 2017
Question

Adobe Captivate Beep on Undo and Zoom

  • March 13, 2017
  • 3 replies
  • 1157 views

I'm on a Mac OS Sierra 10.12.3 running Adobe Captivate 9.0.2.437 EVERY TIME I hit Command Z to Undo, or hit Command + or Command - to zoom. Captivate does a small (yet annoying) beep. I can find no preference to stop this. Anyone out there with a fix (or the same issue)?

You won't see the undo, redo, or zoom in this Captivate video, but the audio still applies. Video of beeping:

Adobe Captivate 9 Mac beep - YouTube

    This topic has been closed for replies.

    3 replies

    kdmemory
    kdmemory
    Inspiring
    September 19, 2020

    My advise is to use the Feature Request/Bug Report Form to make the development team of Captivate more aware of these, seemingly, MacOS-specific problems.

    Make sure to indicate your MacOS version and your Captivate version correctly. Meaning: do not write something like Captivate 2019, instead look it up in Captivate right-side from the Apple under Adobe Captivate/About Adobe Captivate ...

    Do it, the more the better!

    Klaus

    madisons54011151
    madisons54011151
    Participating Frequently
    September 18, 2020

    I am having the exact same issue with Captivate 2019; ALL CMD commands are suddenly (started this week) causing a weird submarine/sonar beep, which is making me crazy. Using my mouse to achieve these commands via the top menu or right-click does not result in this sound, but is ultimately more cumulative work and bad for fingers, wrist, arm in the long run. This sound does not happen with any other app, just Captivate.

    Joseph Ganci
    Joseph Ganci
    Inspiring
    March 13, 2017

    Hi, Kelly, have you tried to close other applications that might be open? I'd close one, then test, etc. I wonder if it's a conflict between Captivate and another application. 

    Kelly McCathran
    Kelly McCathranAuthor
    Inspiring
    March 13, 2017

    Thanks for the quick reply. Sadly no. I restarted my computer (just now) and there are no applications running, it still beeps on undo, redo, and zoom. 

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