Adobe captivate - Cannot set up LMS reporting

Forum|Forum|6 years ago
July 24, 2019
1 reply
207 views

Hi there,

When I try to setup reporting for my project, the LMS and Standard drop-downs are empty. And if I click configure, Adobe captivate does not respond and I have to force quit it. Any ideas?

PS: I'm running the 2019 Release (11.5.0.476)

This topic has been closed for replies.

Lilybiri

Legend

Looks like your Preferences are corrupted.

Please, find the subfolder 'utils' under the installation folder and run the file 'CleanPreferences...' which fits your OS while Captivate is closed. You need admin rights.

A

arnos99449830Author

Participant

That didn't work unfortunately. But I was able to create a new project and copy the slides. Which solved the issue.

Thanks though!

Lilybiri

Legend

OK, that means the project itself was corrupted. Glad you could solve it.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded