Adobe Captivate closed caption *position* changes don't always stick
Hi! I'm using 2019/Classic. I've been having to make some changes to the position of closed captions - both project-wide and for individual slides. I'm finding that sometimes when I change the x or y percentage and save the changes, the position is then completely different when I run a preview. When I go back and look at the settings again, the setting I changed is now completely different.
For example, I may change the X field from 30 to 10 on a slide or on the project and then do the save and close routine, but when I go back into the settings, the x now says 55. Or 30. Or 50. It seems pretty random. I find that if I keep trying, eventually what I type sticks, but it's a lot of extra time and I can't figure out the pattern to when this happens or doesn't. I've tried a variety of things like making sure I tab out of the X field before I save in case the focus needs to change to another field in order for the field to retain my entry. Sometimes that works, sometimes not.
I haven't found this issue mentioned anywhere in the forums, so I'm especially confounded. I know the difference between Project and Slide settings, and I know that I can't cut/paste cc content from Word without risking formatting craziness, but this position issue I can't figure out. Also, I've had the position re-set appear when I "preview x number of slides" but not in when I preview in HTML5.
Anybody got any ideas what could be going on? Are there any best practices I should try?
Many thanks in advance!
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