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5 replies

Participant
September 5, 2013

I opened a captivate project and published as HTML5. It worked in a browser on the desktop. then I tried it on an iPad. That also worked. Then I tried it on an iPhone. that worked, but the document was far too large for the iphone to display. I was curious as to whether or not the "scale html content" check box would make a difference for iphone, so I tried it. It did fix that problem, but, as expected, it broke the animations. Now when I try to publish to HTML5 it creates a sort-of hybrid, where the document is the correct dimensions in a browser on the desktop, but it is forced into smaller dimensions on the iPad, and no where do the animations work anymore, although the "scale html content" check box is unchecked. I used the Captivate cache clearing button in preferences and cleared my browser cache on the iPad, restarted the computer, etc. To no avail. It seems using the "scale html content" has permanently broken Captivate 7. I am now considering reinstalling it.

Participant
August 29, 2013

I have tried to increase my slide duration to .1 second beyond the video duration, but the video continues to repeat itself.

Vish, do you have any other suggestions?

Participant
July 15, 2013

My HTML5 output is not supporting Video files.

My SWF file is supporting video files, when I publish a SWF file, I get the video files exported along with it

in the same folder. When I try to transfer the SWF file separately it is not working.

Is there any way to transfer the SWF file or provide a link to my file?

Participating Frequently
April 3, 2013

Hello there,

Increase the duration of the slide to .1 second beyond the video duration, this should solve the problem. Please let me know if that doesn't help.

Thanks,

Vish

April 2, 2013

My HTML5 output is corrupt. Some portions replay a section of the video twice, the second time without audio. Once this begins happening, the file can never be published correctly as HTML5 again, although other formats still work correctly. I have even tried deleting the offending slide and recreating them from scratch. Or starting a completely new project and copying and pasting the slides in one at at time. It will work up to a point but once it breaks, that's it.

I think the output of HTML5 is the best-looking option. But it's so unstable that I can't use it in production.