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suhasp95863977
Participant
March 8, 2022
Question

Adobe Captivate is not asking for product key.

  • March 8, 2022
  • 2 replies
  • 217 views

Hi Team,

 

Can you please help us with Captivate 11.5 version download link as version 11.8 is not asking us for a product key?  Please share the link on below id. Also, reply on same the below id.

shahrukh.shaikh@enyotalearning.com

    This topic has been closed for replies.

    2 replies

    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    March 8, 2022

    If you have a perpetual license you should be able to log into your account at Adobe.com, Click on your avatar and select view account. Click on Plans and Payments and then select Products. From there you should find your perpetual license and a link to download the original software

    Paul Wilson, CTDP
    Lilybiri
    Lilybiri
    Legend
    March 8, 2022

    Answers in this forum are given almost always by other Captivate users, not by the Captivate team. My apologies, but I am also just a user.

    You may have missed the announcement that perpetual licenses are no longer available for Captivate since 15th of February. The version 11.8 is the first release under that new protocol, only available as subscription license. A subscription license is not activated using a serial key, but is linked to an Adobe ID.

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