Adobe Captivate locking state view custom smart shapes

Forum|Forum|3 years ago
September 19, 2022
1 reply
249 views

I was working on my project this morning and it started locking the boxes (smart shapes) so I cannot change size, language or anything. Earlier today I was making state view boxes with no issues. I am trying to figure out how to get this fixed because I like using the state views for my responsive projects. It signed me out as well without warning. I am not sure what is going on but for weeks this was working fine.

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Lilybiri

Legend

It can be either corruption of the project, or corruption in the application, or corruption of the used theme.

To solve the second one, try cleaning the Preferences. Find the subfolder 'utils' under the installation folder and run 'CleanPreferences....' appropriate for your OS. Captivate needs to be closed. Try reopening Captivate and see if the problem is solved.

L

LindaLou1761Author

Participant

Thank you! I contacted my IT department because all of the tricks did not do anything. The project must have corrupted while I was working on it.

Lilybiri

Legend

If the project itself is corrupted, create a new project (same size, type and using same theme). Copy/paste slide by slide to that new project. Check continuously if everything is OK. That way you could detect the culprit slide(s) and objects.

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