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M
mallikvm
Participant
August 10, 2011
Question

Adobe Captivate5.5 error while recording screens

  • August 10, 2011
  • 1 reply
  • 517 views

Hi

I have installed in Adobe Captivate5.5.

I am using first time after installation. I selected blank project and start recording screens. When I pressed End key to stop recording I got an error message saying "A fatal error has occured and the application is being terminated. Adobe Captivate has tried to save all your work in the respective project folders as ".backup" files. Please restart Adobe Captivate".  If I clieked on OK button then Adobe Captivate application is closing.

Please suggest me on this.

Thanks

Mallik

    This topic has been closed for replies.

    1 reply

    V
    vishhere
    Participating Frequently
    August 10, 2011

    Hello Mallik,

    Is it crashing everytime you record? Were you using any other version before the installation? Which OS do you have?

    Thanks,

    Vish

    @vish_adobe

    M
    mallikvmAuthor
    Participant
    August 11, 2011

    Hi Vish,

    Thanks to your reply.

    This is the first time installation.  And no older versions installed before.

    This error is coming when I stop the the recording screens.

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