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mfaisalk
mfaisalk
Participant
June 27, 2017
Question

Adobe presenter 11 addin failed to load

  • June 27, 2017
  • 1 reply
  • 1866 views

I have trial version installed. My power point crashed, giving message. Shall I disable the adobe presenter 11. I said yes. After that I am trying from the options menu to enable the presenter add in again and again. But can not see it in the menu. I have restarted the machine and powerpoint but nothing helps. I have ppt 2013

Thanks

Faisal

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1 reply

mfaisalk
mfaisalkAuthor
Participant
June 27, 2017

Just to add,. When I try to run adobe presenter 11 from start launch  I get error that 

" Check if presenter add in power point is enabled"

Note that I can run the Video express from start menu successfully.

One last point in the start launcher. The video express shows 64 bit in brackets while the presenter 11 does not show 64 bits in bracket.

Jorma_at_CoSo
Jorma_at_CoSo
Legend
June 27, 2017

When you are managing the Add-ins you'll need to change the status for the Disabled Items. The Presenter Add-in will show in the dialog box and click Enable. Then restart PPT.

mfaisalk
mfaisalkAuthor
Participant
June 27, 2017

Thanks,

the disabled items list is blank.

I activate adobe presenter 11 , it appears in the active list but in few minutes it switches back to the inctive list.

I was wondering if the issue is that the program is installed as 32 bit instead of 64  Because it i  under program files ( x86)

In that case, shall I install the 64 bit.

from where can I get the download link for 64 bit?

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