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A
Anonymous
March 16, 2016
Question

Adobe Presenter 11 and Power Point 2016

  • March 16, 2016
  • 2 replies
  • 2183 views

I've purchased and installed Adobe Presenter 11 and started working with (licensed) MS power point 2016 on window 8. But after working for awhile, power point stopped and showed a notice "Power Point experienced a serious problem with the 'adobe presenter com addin'. This add-in is incompatible with Data Execution Prevention mode and should be disabled or upgraded to the latest version." How can I fix this?

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2 replies

zeeshan hussain
Adobe Employee
zeeshan hussain
Adobe Employee
March 18, 2016

Hi,

This doesn't seem to be a Presenter issue.

It seems that the Data Execution Prevention mode has been enabled for your Office and it is throwing this error.

Please refer to this article by Microsoft, on how you can disable Data Execution Prevention mode- https://support.microsoft.com/en-us/kb/971766

Please mark this answer as correct if you find it helpful.

Let me know if you need any further help.

Thanks,

Zeeshan Hussain

Adobe Presenter Engineering Team

A
Anonymous
March 22, 2016

I've consulted a personnel of MS Thailand customer service, but she cannot find the way to disable DEP for there is no DEP setting I power point trust center and DEP setting I performance options of Window 8.1, there're only 2 choices for turn on DEP  (one for essential window programs and the other for all programs). There is no choice for turn off DEP.

Now I've my MS office to MS office 2013 and started working with Power point 2013 with add in Adobe presenter 11 but the same problems with DEP still occurs. And another problem occur when I started record last Pptx file, there is a notice show that it cannot load the record the last store in this file..

zeeshan hussain
Adobe Employee
zeeshan hussain
Adobe Employee
March 28, 2016

Hi,

Let us get connected in a meeting and try to troubleshoot this with our Engineering team.

Kindly mail me (zhussain@adobe.com)  your time zone  and an appropriate time as per your convenience.

Thanks,

Zeeshan Hussain

Adobe Presenter Engineering Team

Jorma_at_Knox
Jorma_at_Knox
Legend
March 16, 2016

This issue was discussed hereRe: Problem with HTML5 output

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