Skip to main content
P
PIOLHALEO
Participant
August 31, 2012
Question

adobe presenter 8 : problem with video playback

  • August 31, 2012
  • 3 replies
  • 6061 views

when I import a video ( flv, mp4.. - it doesn't matter ) I can see the video when I preview my slide but I can't see the video when I publish the presentation. Help !!

This topic has been closed for replies.

3 replies

L
Larry5C90
Inspiring
December 28, 2020

Hi, I'm on Presenter 11.1 on a 64-bit Windows 10 PC. At the beginning of the month, I was not having any issues with video playback or with importing (12/2/20). However, today I am now seeing this exact behavior; when I try to preview or publish the presenter file, it gives me a blank slide that lasts for 5 seconds with no audio. I have not changed anything since the last time I opened the files.

  • I've tried both MP4 and AVI files.
  • I have also verified that my global flash settings are correct.

Any other ideas?

Lilybiri
Lilybiri
Legend
December 29, 2020

This is the Captivate forum and a very old thread.

There is no Presenter forum anymore. I was told you should post in the Connect forum, some Presenter users available there to answer your question.

    L
    Larry5C90
    Inspiring
    December 29, 2020

    Thank you. I wasn't sure where to go since there wasn't a Presenter thread so I took a shot in the dark and posted here. I will try the Connect forum. Thank you, once again.

    B
    Brian S Friedlander
    Participating Frequently
    September 8, 2012

    Did you get Presenter 8 to work? I am having the seem problem- It previews correctly but when published all is hear is the audio

    Brian

    A
    Anonymous
    September 10, 2012

    Hi Brian

    Can you please convert the video to MP4 format and then try to import it into presenter?

    Mahesh

    B
    Brian S Friedlander
    Participating Frequently
    September 10, 2012

    Hi Mahesh

    When I use the Record Video feature in Presenter I can see the video and my slides in PP when I preview it but when I Publish the slide deck with the video I get a Blank screen and I can only hear the audio

    Thanks

    Brian

    M
    Mukul_Adobe
    Inspiring
    August 31, 2012

    Hello,

    This issue can arise if flash security settings are not set.

    Can you please goto following link and provide the root folder / directory as the trusted location. (e.g.: Click 'Add Location' and type 'C:\' and confirm)

    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html

    Once done, play the content again and check if video plays.

    Regards,

    mukul

    P
    PIOLHALEOAuthor
    Participant
    August 31, 2012

    The global security panel for flash on the macromedia website does not let me select a folder but only individual files. I selected all the files in the folder where I published my presentation and it did not help. Why would I be able to preview the course correctly and it would be missing the videos when I go and publish it ?

    A
    Anonymous
    August 31, 2012

    Hi

    When we preview, the published output is in a temp location and is a trusted folder for flash player. Hence you are able to view it.

    in order to view the published presentation, since the user can publish the presentation anywhere the user himself has to set the global security settings.

    in the flash global security settings panel please type C:\ and click on confirm

    Please see if this works

    Thanks

    Mahesh Nayak

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices