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A
Anonymous
May 29, 2013
Answered

Adobe Presenter, Adobe Application Manager

  • May 29, 2013
  • 1 reply
  • 1078 views

1. Adobe Presenter tab is not showing in PowerPoint; Presenter add-in not found in Options/Add-ins. 

2. Possibly related:  Adobe Application Manager tries to update and reports error code A12E5.

How do I activate Presenter in PowerPoint?

This topic has been closed for replies.
Correct answer alpi_agarwal

Hi,

Hope you have installed the right presenter version with the powerpoint.

You need to install 32 bit presenter with 32 bit powerpoint.

If the powerpoint is 64 bit, you need to install 64 bit presenter.

If you have installed it correctly, then

1. goto File->options->addins

2. Under manage select disabled items. Enable the powerpoint addin if found there.

Let us know if this solves your problem.

Thanks,

Alpi Agarwal

Adobe Presenter Engineeering Team

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
May 30, 2013

Moving this discussion to the Adobe Presenter forum.

A
Adobe Employee
alpi_agarwalCorrect answer
Adobe Employee
May 30, 2013

Hi,

Hope you have installed the right presenter version with the powerpoint.

You need to install 32 bit presenter with 32 bit powerpoint.

If the powerpoint is 64 bit, you need to install 64 bit presenter.

If you have installed it correctly, then

1. goto File->options->addins

2. Under manage select disabled items. Enable the powerpoint addin if found there.

Let us know if this solves your problem.

Thanks,

Alpi Agarwal

Adobe Presenter Engineeering Team

A
Anonymous
May 30, 2013

Thank you. Although the OS is 64 bit, I've found that Microsoft Office is only 32 bit. I've downloaded the wrong version. Thank you for identifying the problem so quickly.

I've uninstalled the 64 bit version, removed download files to the recycle bin and am downloading the correct version now. I will let you know if I succeed this time.

Thank you!

Wayne

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