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svet139
Participant
January 1, 2015
Answered

Adobe Presenter is unable to publish this presentation. Please check that you have enough disk space and you have appropriate permissions for the destination folder.

  • January 1, 2015
  • 16 replies
  • 6264 views

I have Presenter 10 and published already my presentation to adobe connect. But now I cannot do that any more. I can't publish to my computer or as pdf also. I used collaboration and then put it off, but no effects. Where is the problem?

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Correct answer RajeevAdobe

Could you please create a new user account in Windows which has the complete admin rights and also clear your temp files and folder.

Then try to perform the same steps and let me know if that works.

Regards,

Rajeev.

16 replies

Participant
August 23, 2018

I found another quirk that might solve the issue in some cases:  Check to see if you have any objects hidden in the Selection pane.  That stopped my presentation from publishing.  Once I un-hid the object, I was able to publish and no longer received this error message.

August 17, 2016

Hi, i used to have the same problem.

Then i changed the file name "ppt" into "pptx" and it worked to me.

Guys, let check it out that way.

Participant
March 30, 2016

Just an update. I get this error regularly and I have found a work around that fixes it without needing to make a new profile, delete temp files, etc. as suggested above.

If I get the message I cancel the save and close PowerPoint 2010 then I open Task Manager (Windows 7 x64). Go to the Processes tab and scroll down to see if PowerPoint is listed (in all cases where I get the error message, PP is still showing as a process in Task Manager despite my having closed it). If so, right click and End Process (be sure you saved your work and closed it in the previous step). Open your presentation again and this time it should save without the error. Seems to have something to do with PowerPoint holding onto resources? Anyway this works for me every time.

Keith

Participant
July 31, 2016

Hi Keith , I followed your instruction but my case is not as yours. When I publish my presentation, it is continuously running and does not show anything.

Participant
June 4, 2015

I encountered the same problem in my Presenter 10.  I manage to solve the problem when I removed the inserted character figures in my slide.  Wonder if Adobe can look into this.

Paul

RajeevAdobe
Adobe Employee
RajeevAdobeCorrect answer
Adobe Employee
January 5, 2015

Could you please create a new user account in Windows which has the complete admin rights and also clear your temp files and folder.

Then try to perform the same steps and let me know if that works.

Regards,

Rajeev.

svet139
svet139Author
Participant
January 5, 2015

The new windows account works. I have presenter in a PowerPoint ribbon on a new account. Now I would like to have it in my old account.

Thank you for assistant!

RajeevAdobe
Adobe Employee
Adobe Employee
January 5, 2015

Are you able to publish here. If yes then it seems like that there is some profile restrictions in your old user account that why it was not working there.May be some corrupt user account preferences was creating problem.

You need to use this new user account in order to work in Adobe Presenter.

Regards,

Rajeev.