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Participant
September 6, 2016
Question

adobe presenter n'apparait pas dans powerpoint

  • September 6, 2016
  • 1 reply
  • 241 views

Après installation réussie d'adobe presenter 11.0, le complément n'apparait pas dans powerpoint.

avec office 2010 et windows 10 64bits.

j'ai supprimé le complément mais impossible de l'ajouter à nouveau.

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1 reply

Participating Frequently
September 20, 2016

Hi Gregory,

Please try the below steps and check if this works:

  • Run PowerPoint as "Run as Administrator" and see if Adobe Presenter is added to the PowerPoint. If not the try the below steps.
  • Uninstall Adobe Presenter 11 from control panel. Make sure you check "Remove Preferences" while uninstalling.
  • Manually delete the following folder if you find any:
    • If you office is 32 bit : C:\Program Files (x86)\Adobe\Adobe Presenter 11.0
    • If your office is 64 bit : C:\Program Files \Adobe\Adobe Presenter 11.0
    • C:\Users\[Username]\AppData\Local\Adobe\Presenter 11.0
    • C:\Program Files\Adobe\Adobe Presenter Video Express 11.0 x64
  • Go to Run and type "regedit"
    • Go to : HKEY_CURRENT_USER > Software > Adobe > Rename Adobe Presenter folder to Adobe Presenter_old (if found any)
    • Go to : HKEY_LOCAL_MACHINE > Software > Adobe > Rename Adobe Presenter folder to Adobe Presenter_old (if found any)
    • Go to : HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Adobe > Rename Adobe Presenter folder to Adobe Presenter_old (if found any)
  • Restart your machine.
  • Reinstall Adobe Presenter again.
  • Once installation is completed Run PowerPoint as "Run as Administrator".
  • You should be able to see Adobe Presenter now.

Let me know if this works else we can have a remote session and look into the issue.

Regards,

Mayank