Adobe presenter - problem with sound

Forum|Forum|8 years ago
February 12, 2018
2 replies
19732 views

Hello everyone, I have a problem when exporting a powerpoint with audio to an html5 format using presenter 11.0 (windows 😎

The sound of the presentation is turned off when I start the presentation, I have to click on the speaker icon at the bottom right to get the sound, and this needs to be done on every slide of the presentation

Can you help ?

Vincent...

Presenter

This topic has been closed for replies.

Correct answer Jorma_at_Knox

Vincent,

I would recommend you reach out to Adobe Support directly. I'm not aware of any setting that would cause this to happen, but there may be something in an XML configuration file that sets the audio to mute (that's my long shot guess). Support can be reached here: Adobe Support

vincentr46752028Author

Participant

Hello, anyone able to help me ?

Thank you very much in advance

Jorma_at_KnoxCorrect answer

Legend

Vincent,

I would recommend you reach out to Adobe Support directly. I'm not aware of any setting that would cause this to happen, but there may be something in an XML configuration file that sets the audio to mute (that's my long shot guess). Support can be reached here: Adobe Support