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Lee Millard
Lee Millard
Known Participant
February 19, 2021
Answered

AdobeCaptivate.ini UseWidget7 Changing to 1 Breaks the Functionality of Dropdown Menu

  • February 19, 2021
  • 4 replies
  • 626 views

Hey everyone. I have an issue where changing the UseWidget7 from 0 to 1 in the AdobeCaptivate.ini file breaks the functionality of my dropdown menu learning interaction. The dropdown menu appears on the screen but I cannot interact with it. If I change UseWidget7 back to 0 (false) it works again.

Does anyone know if there's a known conflict with this or if there is a hack around this? Thank you in advance!

    This topic has been closed for replies.
    Correct answer Paul Wilson CTDP

    Try placing the dropdown widget to not overlap on other objects, either on the slide or on the master slide. I know this might be difficult to do, but if you cleverly crop your backgrounds so that no part is behind the dropdown, you might find it works.

    4 replies

    Lee Millard
    Lee MillardAuthor
    Known Participant
    February 23, 2021

    Thank you Lieve and Paul for your suggestions! I first tried Lieve's and brought my DD widget to the top of the stacking order, but the outcome did not change. Then Paul's suggestion made me think of the one time it did work and that was when I didn't have a background image. So, I removed the background image from the master slide's timeline and instead loaded that image as a custom background image for the slide, and now my DD menu works! Thanks Paul!

    Lilybiri
    Lilybiri
    Legend
    February 23, 2021

    Glad you solved it. I didn't have all the information yet. Just a clarifying question for other users. Was this a real background image in the master slide, or just an image with an individual timeline put on top of the master slide? In 'my' terminology (always a problem in Captivate), this is a background image on a master slide:

     

     

      Lee Millard
      Lee MillardAuthor
      Known Participant
      February 23, 2021

      Originally, it was the latter, an image placed on the master slide's timeline to act as a background. I removed that and then made the image as a background the proper way (as shown in your screenshot) and then it worked.

      Paul Wilson CTDP
      Community Expert
      Paul Wilson CTDPCommunity Expert
      Community Expert
      February 21, 2021

      Smart shapes can be an issue with these as well. If you are using them for text use a text caption instead. 

      Paul Wilson, CTDP
        Paul Wilson CTDP
        Community Expert
        Paul Wilson CTDPCommunity ExpertCorrect answer
        Community Expert
        February 21, 2021

        Try placing the dropdown widget to not overlap on other objects, either on the slide or on the master slide. I know this might be difficult to do, but if you cleverly crop your backgrounds so that no part is behind the dropdown, you might find it works.

        Paul Wilson, CTDP
          Lilybiri
          Lilybiri
          Legend
          February 20, 2021

          Is that learning interaction on top of the stack? 

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