Skip to main content
Lasciere
Known Participant
August 2, 2020
Question

Advanced Action - Code Missing, Associated with No Object, Can't Delete

  • August 2, 2020
  • 2 replies
  • 262 views

While working on a project, Captivate crashed.  When the project was opened again, three of the Advanced Actions have no code showing; they cannot be altered, added to, renamed, or deleted; Captivate insists there is an object associated with it.  

 

After reading this thread:

https://community.adobe.com/t5/captivate/serious-problems-with-advanced-actions/td-p/9729097?page=1

 

I uninstalled Captivate, used CCleaner, and reinstalled it.  The Advanced Actions are still messed up.  Solutions?

    This topic has been closed for replies.

    2 replies

    Lilybiri
    Legend
    August 2, 2020

    You have read the other thread where I talked about same label used for at least two items, including advanced acton names. So I suppose you checked that out.

    Another issue I encountered when a client asked me to debug a project which had 800 variables and over 500 advanced actions. Captivate 'choked' on it. I needed to follow the workflow (copying to new project with same theme and resolution) but also by reducing the variables and replacing advanced actions by instances of shared actions. You don't specify if this is a project with a lot of advanced actions and variables?

    RodWard
    Community Expert
    Community Expert
    August 2, 2020

    Sounds like somethng has become corrupted in the project when Captivate crashed.

     

    First make doubly sure that the Advanced Action is not used by any interactive objects (e.g. buttons) or slide events (e.g. On Enter) then copy all slides in that project to a new blank project.  That sometimes will relink everything.  But only Advanced Actions that are atttached to events will be copied over to the new project.  So, you may need to rebuild the missing corrupted actions again,

     

    I would also be looking into why Captivate may have crashed, just in case it might be likely to happen again.  Are you making sure to work ONLY on project files that are residing on your own PC hard drive and not opening them from a network LAN location?  Are your Default Locations in Preferences pointing to local hard drive folders?

    Lasciere
    LasciereAuthor
    Known Participant
    August 2, 2020

    It crashed when I copied objects from one slide to another. Yes, only on pc hard drive and default locations in preferences point to local hard drive folders.  Thanks.

    Lilybiri
    Legend
    August 2, 2020

    Objects with attached actions?