Skip to main content
Justenuf2bdangerous
Inspiring
January 29, 2019
Question

Advanced Action publishing error

  • January 29, 2019
  • 6 replies
  • 769 views

Here goes -

Using Captivate 2019 11.0.0.243 on Windows 10. Publishing in SCORM 1.2 (don't ask..) to a Meridian Global LMS. (tested this on a Moodle LMS as well - same issues)

Built custom knowledge checks (because the question slides basically stink from an accessibility and feedback point of view, but that's another story)

- selecting an answer will increment a variable, change the state of the smart shape, and hide the button

- checking answers will reveal states that indicate if the answers are correct or incorrect, show the playbar, and establish a score that triggers navigation to the next required screen (prescriptive learning with remediation loops)

- clearing answers (another button) decrements all selected incremented variables, unhides buttons and returns smart shape states of answers to the normal / unselected state.

This all works in perfectly in preview for each and every slide, and the prescriptive loops execute flawlessly.

Then I publish it in html5 and chaos reigns.

1. Clearing answers on some screens will reset some states to normal, but not all of them. Interestingly enough, choosing again and clearing will result in different buttons and smart shapes that previously worked to malfunction.

2. Checking your answers (submitting) will change some states back to normal, instead of revealing correct or incorrect state

3. Clicking randomly on the screen before completing selections may (or may not) trigger movement to the next screen.

Interestingly enough, the variables execute perfectly.

Thoughts?

This topic has been closed for replies.

6 replies

Justenuf2bdangerous
Inspiring
January 29, 2019

As a loyal follower of all tree of the respondents above, I can't begin to tell you how much this has helped refocus this effort. I am one of those folks who was hip deep in itial prototyping and testing whne I suddenly got furloughed for 35 days. your feedback has gotten me refocused, and I am working through all the issues you pointed out. When I figure out what is really going on here, i'll post the updated, cleaned up actions and timelines.

TLCMediaDesign
Inspiring
January 29, 2019

Sorry you got furloughed, contractor or agency?

Fortunately I work for the DoD (DAF).

Justenuf2bdangerous
Inspiring
January 29, 2019

Agency, fortunately. DHS.

On Tue, Jan 29, 2019, 1:24 PM TLCMediaDesign <forums_noreply@adobe.com

Justenuf2bdangerous
Inspiring
January 29, 2019

Lieve-

I can't overlay the button is on top of the smart shape, but only the button is interactive (it controls to state of the shape and te variable)  . 1 isn't a parameter, it's the value being assigned to the variables listed

TLC -  thanks for the catch on 266 and applying Occam's razor to resetting the variable - just got off on a tangent there - will definitely use assign.

Thing is, I like the default names, but for someone else working on this, i can see the need to rename

Lilybiri
Legend
January 29, 2019

I mentioed the necessary upgrade as well, fixes some bugs (more for Mac users), not sure it will help with thisproblem.

One of the main advantages of shared actions is that you can add descriptions to both the action and the parameters, which makes understanding that action a lot easier. You have to post an example of the filled in shared action (use it as a template) to understand what it is doing exactly, don't even know if it is conditional or not.

One tip: please use the Preview button in the Advanced Actios dialog box, to show the action, much easier to read. Have a look at:

Advanced Actions Dialog box in Captivate 2017/2019 - Captivate blog

Which event is triggering the shared action: the button over the correct shapes? You have 6 shapes, which is the number of answers (all is to be guessed), do you have a button over each shape?

Justenuf2bdangerous
Inspiring
January 29, 2019

here's the screen for a multiple answer question - the next button is hidden until check answers is selected (clear answers is hidden at that point as well)

selecting a correct answer triggers this

the advanced action for clear looks like this;

(I know the buttons over smart shapes seems redundant - but I am working in US government environment where 508 testing keeps failing smart shape buttons)

here's the check answer action

the weirdness begins when I preview in html5 in browser or publish to the LMS in html5 I get inconsistent execution of the clear/reset action, one or more of the buttons will fail to reappear and the stage will not reset to normal. clicking on other answers and selecting clear again will result in a different button or buttons failing to reset.

Lilybiri
Legend
January 29, 2019

Sorry, needs too much guessing. No desriptions in the Shared action, why do you define 1 as parameter? Where are the buttons, where are the shapes?  Are they both interactive or not? In that case the problem is with having two interactive objets in the same location, not possible in HTML5 output.

Please show the timeline, with a button selected/

Most recent version is 11.0.1.266, you forgot to install the patch release months ago.

Lilybiri
Legend
January 29, 2019

Without seeing the advanced actions and the complete setup (Advanced Interaction panel could help), impossible to help you out.

I just hope you have some shared actions as well, much easier to debug.

Moreover, please mention the exact version number, if this is a reponsive or non-responsive project. I suppose it is published to HTML did you see these errors after uploadig the published file to a webserver?

TLCMediaDesign
Inspiring
January 29, 2019

I think you would need to post the Advanced Action and the timeline.

RodWard
Community Expert
Community Expert
January 29, 2019

Based on the bare-bones information you have provided I would say it sounds like you have some design flaws in your interactions and certain variables or states are not being set correctly.  It's almost impossible to debug something like this without going through it slide by slide, and working out the entire design.  Did you document how you built this?