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donaldw30326818
Known Participant
December 20, 2021
Question

Advanced action that includes different browser window size

  • December 20, 2021
  • 2 replies
  • 468 views

Gentlefolk,

Captivate 2019

 

I have an introductory slide that has two buttons.

 

One button when clicked allows the project to continue.

 

The other button downloads a Learner's Guide file to the user, then allows the project to proceed.

 

The download button includes an Advanced Action that specifies that a NEW browser window be opened for the file download, with the course proceeding in the original window.

 

Functionally, this is working correctly. BUT, the download window (as tested in Scormcloud) appears over the course window, so it appears that the course has stopped. 

 

Is there a better way to handle this optional download scenario? One thought I had was to have the download window in a smaller size so it would not totally obscure the content window. But I see no option within an Advanced Action that allows for this specificity when using the "Open URL or File" action. 

 

Thank you for any thoughts.

 

Don

    This topic has been closed for replies.

    2 replies

    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    December 21, 2021

    Another suggestion would be to use a Web Object. This way it will open in the slide and users will see the document and download it if they choose. Take your PDF file, place it in a ZIP file and simply drag it onto your slide for a fast way to do this.

    Paul Wilson, CTDP
    D
    donaldw30326818Author
    Known Participant
    December 21, 2021

    Hi Paul,

    OOOhhhhh... I LIKE that! Yes, yes, yes.... an option I will look at today. Thanks for that!

    Stagprime2687219
    Stagprime2687219
    Legend
    December 20, 2021

    Perhaps a small JavaScript entry in that Advanced Action...?

     

    window.open("path_to_the_file", "_blank", "width=400,height=400");

     

    This would open a new window of the size indicated and attempt to download the file.

    User may still have another window come up to ask for location of download.

    Would something like that work for you?

    D
    donaldw30326818Author
    Known Participant
    December 20, 2021

    Hmmm.... I have not added JS to an Advanced Action.... I will give that a shot....

     

    OK, in the Advanced Action, I selected to "Execute Javascript" and entered:

     

    window.open("LO SR LG Change Management.docx", "_blank", "width=400,height=400");

    in a NEW window.

     

    The doc downloaded, but the browser window remained full sized.

     

    And, thinking about this, a separate smaller window wouldn't work. For this to really work, I would need a window to pop up in the parent window that is smaller. ANd now REALLY thinking about this, I don't need another window to open at all... I just need the button the download the file, and then the user can click the "continue" button. 

     

    So I think that is the way to go.... Occam's Razor and all that.

     

    Yeah, just checked... that approach works well, just have a button dedicated to downloading the file and another to advance the project. 

     

    OK, thanks!

     

    But would LOVE to know how to change a browser window...that could be really useful in the future.

     

    Thoughts? Where did I go wrong?

     

    Don

     

     

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    December 21, 2021

    A couple of suggestions for you.

     

    I noticed that the file you were trying to download had spaces in the filename.  This is not a good idea.  Most likely your learning content will be delivered from an LMS or other type of web server and web files are expected to NOT have spaces.  Even being all lower case is often a good idea since some web servers ignore capitalisation while others do not. Having spaces in file names can cause the links to break.  I'm pointing this out because you've probably only been testing this functionality so far from your own computer using Captivate's Preview as HTML feature.  But once you uploaded it to a web server you could find things don't work again.

     

    Rather than having end users download an MS Word doc, consider using a PDF.  You might find that behaves differently because it will open in the browser's PDF Reader plugin.

     

    Another thing you may need to consider if any of your learners will be viewing content from a mobile device is that the mobile browsers may handle things very differently to desktop browsers.  If you have a mobile audience, do testing on that aspect too.

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