Skip to main content
Inspiring
November 25, 2025
Question

After updating to Captivate 13, built in icon assets are broken?

  • November 25, 2025
  • 1 reply
  • 70 views

I really don't want to have to uninstall and reinstall captivate, but am not sure what else to do about this issue I'm having. Before I updated the new captivate, I could use the built in icons without issue. Now abunch of them appear as broken images and I was hoping someone had a work around for fixing it.

 

    1 reply

    DanielleW.CDA-Ombi
    Participant
    January 13, 2026

    I am having the same issue when trying to view the video assets, and other assets. 

    DanielleWCDAOmbi_0-1768266492990.png

    any solution yet?