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Participant
December 28, 2023
Question

All items missing in quiz after save

  • December 28, 2023
  • 1 reply
  • 89 views

I have many quizes saved in captivate. They are in a custom template and contain text, buttons, and images.

On saving and in some cases publishing the quizes (some but not all) will show blank if i re-open them to edit items. If i click where the text should be it will re-appear and i will have to go through each slide and click on every section that should show something for it to appear.
I have cleared my cache, i have done updates, i have re-created from scratch but noting seems to be working.

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    1 reply

    Lilybiri
    Legend
    December 28, 2023

    Please, mention always the exact full version number you are using! You find it under 'About Captivate', in Help or Captivate menu. Answer depends on it.

    Anyway, I would also Clean  Preferences, but if you are on a 11 version you may akso have a corrupt theme, master slides.