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A
Anonymous
October 29, 2007
Question

Alt-F9 not captured in Word 2003

  • October 29, 2007
  • 2 replies
  • 491 views
Hi, I'm trying out Captivate 3. I'm new to Captivate, but not to authoring, and I took a Captivate course about 6 months ago.

My problem is that I'm trying to capture a Word 2003 procedure that includes the keystroke combination Alt-F9 (toggle field codes). Captivate appears to freeze when I press that keystroke combination. It doesn't capture it, and I can't continue - I have to end the recording session to get out of it.

Alt-F9 is not listed as a Captivate key shortcut. Does anyone know what's going on, or have a work-around?

Thanks!

Marion
This topic has been closed for replies.

2 replies

CatBandit
CatBandit
Inspiring
October 30, 2007
Thanks MarionJ2, for passing that along to others.

I would add that the Captivate shortcuts might also ignore the Control key (CTRL), so if function-key F9 or any other keyboard key is duplicated in the target application in combination with either the ALT key or the CTRL key, you might want to change the Captivate shortcut prior to recording.

Good catch!!

.
A
Anonymous
October 30, 2007
Replying to my own question here, in case others are interested in the solution.

Although Alt-F9 is not used as a Captivate keyboard shortcut, F9 is, and apparently it was causing a conflict. I changed the F9 shortcut to F2, and all was well.
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