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J
JudyWiessner
Known Participant
February 5, 2016
Question

Alt-Shift-Up Arrow not working with 'Pause project until user clicks'

  • February 5, 2016
  • 2 replies
  • 540 views

First, this is NOT about the browser hijacking keystrokes.

Alt+Shift+Up/Down arrow is a keystroke that moves a row up or down in  a Word table.

In a Captivate project, it works if 'Pause project until user clicks' is turned off, and doesn't work if it's enabled.  No other change.

In another project, Alt+Shift+O doesn't work, which suggests it's about the 3-key combination.

Does anyone know what's going on, or if there's a fix?  Thanks for any help...

This topic has been closed for replies.

2 replies

Captiv8r
Captiv8r
Legend
February 7, 2016

Hi there

I'm guessing this is a "Slide by slide" screen recording type of project?

I'm assuming that when you turn off the pausing, the next slide simply appears and because the screen capture depicts the correct action, you are saying "it works".

The Word version should not be a factor because at this point you are totally in Captivate.

What is the output type you are creating? HTML 5? SWF?

I just tested this key combination in Captivate 9 on Windows 10 and it worked okay. But I tested in SWF output.

Cheers... Rick

J
JudyWiessnerAuthor
Known Participant
February 7, 2016

Thanks, Rick. All your assumptions are correct. The output is in swf. The second key combination I mentioned – Alt-Shift-o – turns out to be IE hijacking the keystroke, but Alt-Shift-Up is not.

I’ve resorted to a multiple-choice question to replace it for now, since the need was urgent, but I’d still like to find out what’s going on. I suspect IE of hijacking it, but in a way that’s not obvious.

Marion

J
JudyWiessnerAuthor
Known Participant
February 6, 2016

I should have mentioned that I'm using CP8, Windows 7, and the version of Word is 2010.

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