Animated gif gives error in captivate

Forum|Forum|9 years ago
January 16, 2017
5 replies
1805 views

Hello all

I am attempting to add an animated gif on my slide through the insert>animation menu. The gif prompts an error but it works fine outside of captivate. the file im trying to add is attached.

thanks

yuna CDC_Obesity_Map_

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Lilybiri

Legend

You have to know how the animated GIF is created. When creating it in PS, you have to be sure that each frame is set to more than 0sec (which is the default frame time) or the GIF will not play. Looping seems to be an issue as well, but that is a recent phenomenon, worked in older versions.

Paul Wilson CTDP

Community Expert

That wasn't the issue in this case. Each frame was set for 0.5 seconds and looping wasn't selected. I suspect that the original GIF was created in some odd software that created the incompatibility and by resaving it from Photoshop CC, as I did corrected the issue.

Paul Wilson, CTDP

D

DieterVR

Participating Frequently

Resaving in Photoshop worked for me

Paul Wilson CTDP

Community Expert

I tried importing your animated GIF into my copy of Captivate and I also got an error message.

I then tried loading the GIF into Photoshop and exported it using Legacy Save for Web with the preset for GIF 128 No Dither and since doing that Captivate loads it fine. I'm not sure I could explain it other than to say by exporting using another Adobe product I've ensured compatibility.

CDC_Obesity_Map_2

Paul Wilson, CTDP

chsp85882482Author

Participant

thank you, i will try that and let you know how it goes

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