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laurelv2017
Inspiring
November 27, 2019
Question

Animations not appearing in pdf

  • November 27, 2019
  • 8 replies
  • 786 views

I've been publishing my Captivate 8 files in exe format.  By popular request, I've changed to publishing in pdf format.  However, upon review, some (not all) of the animations are not appearing.  We're using Adobe Acrobat 2017 to view the pdfs.   Can someone explain why some of the animations are not appearing?  I've made a "sampler" of the animations in pdf (6 MB), if there's a way to get it to some one to review.  Thank you.

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8 replies

Lilybiri
Legend
November 27, 2019

Both pdf and exe relay on the installation of the Flash Player... maybe? I would not recommend to use these outputs anymore since the death of Flash Player is in the near future.

laurelv2017
Inspiring
November 27, 2019

The animations appear in the exe, but not the pdf.  If both formats use the Flash Player, then they shouldn't appear in either format, yet they are appearing in the exe.

Not sure if the other publishing formats are good options.  Lots of files to keep together.

Is there another answer?

RodWard
Community Expert
Community Expert
November 28, 2019

The EXE output has it's own built-in Flash Player.  For a PDF to play Captivate content, the Flash Player plugin must be installed for the Acrobat Reader application on the end user's device.  That's why the EXE will always play the content but the PDF might not. 

 

Acrobat doesn't come with the Flash Player installed by default.  So it's now quite rare to find users that have it at all.

 

As far as HTML5 goes, very shortly that's pretty much the only format you'll be able to easily use once Flash Players are killed off for good.