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October 16, 2011
Question

Anti-Virus programs blocking Captivate Quizzes

  • October 16, 2011
  • 1 reply
  • 367 views

Can anyone help me with this?

I am creating quizzes using Captivate 5. They are being exported as stand alone applications (.exe).

The problem I'm having is that many of our members cannot open the quizzes becuase their anti virus software is blocking it as a potentially dangerous file.

I know how to help them individually by introducing the program to their anti virus software but we have way too many members to have to teach each one how to open the quiz.

How can I avoid this while still being able to deliver the quiz via email attachment?

I would greatly appreciate any help.

This topic has been closed for replies.

1 reply

Captiv8r
Legend
October 17, 2011

Welcome to our community

I'm not sure you will really find any answers here other than to suggest you publish the Captivate as a SWF and place it on a server, then point your users to the server to take the quiz.

The thing is, an EXE is an EXE from the standpoint of an anti-virus application. Many of these applications look inside EXE files for telltale signs of a virus, but generally speaking, all EXE files are suspect. Sort of Guilty until proven innocent. And there are very good reasons for blocking EXE files that arrive via E-Mail.

So I'm not sure you will find a good workaround for that issue.

Cheers... Rick

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