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Cozmicone
Inspiring
April 28, 2014
Question

Anyone else with Cornerstone problems?

  • April 28, 2014
  • 1 reply
  • 3003 views

We've moved into Cornerstone OnDemand recently and I'm noticing problems when users are viewing Captivate content. FireFox loads trainings horribly slow and Chrome doesn't allow users to enter text in addition to a few other problems. These issues don't exist when viewing the content through SCORM Cloud.

We've found that Internet Explorer seems to function the best with Cornerstone but a few users are reporting that videos placed on the Stage and are set to Progressive Download will be playing but then the video image will freeze while the audio and slidebar keeps progressing. The also have problems clicking on buttons as you have to click a button multiple times before it activates.

Is anyone else that uses Cornerstone having simliar problems with Captivate files not playing correctly? If so, what issues are you experiencing?

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    1 reply

    A
    AndersonBolles
    Participant
    October 23, 2014

    I am also using Cornerstone and experiencing problems.

    Our largest issue is irregular time and completion data being reported from an active course to the LMS. So users are unable to complete online courses due to the LMS not recognizing their progress. I've read some of your other posts related to the DoCPExit function and I am hopeful that forcing the user to exit via a functioning exit button will resolve our issues of data not being sent to the LMS at the end of a course.

    We've also had major issues with graded questions within a Captivate file in Cornerstone. Apparently the LMS is just not set up to capture that type of data. We now build curricula withing the LMS that contain both online courses and tests built within the Cornerstone Test Engine. Its a bit clunky and does not allow the user to review the related online training content when they answer a question incorrectly.

    I'd be interested to hear more about your Captivate/Cornerstone experiences and trade notes. Thx

    C
    CozmiconeAuthor
    Inspiring
    October 23, 2014

    Ultimately all the issues I have had with Cornerstone were eliminated by adding a reference to the SCORM_utilitites.js file inside my index.html file. I wrote a post about this here, Important file modification for Cornerstone users.

    I'll send you a PM with my e-mail address to talk about other CSOD related setup of files.

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