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chuckdeuce123
Known Participant
February 12, 2016
Question

Anyone know what this error is? Captivate 9 when saving file

  • February 12, 2016
  • 1 reply
  • 190 views

Would appreciate any insight... I'm getting this error when saving a Captivate project. The file works fine, runs fine... when I click Retry, the file functions and saves normally. I'm able to view, preview, publish, everything.... seems like nothing is wrong at all. BUT.... this error makes me nervous! If anyone knows what this is and can tell me what to do / how to fix, I'd appreciate your help!

Thanks!

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    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    February 12, 2016

    Somethings not right.

    Try copying all slides into a new project shell of the same dimensions and see if the error message persists with that new project.  If it does, there's some object in your project that is generating this error.  Try hiding slides and republishing until the error disappears.  Then look for something on that slide that might be suspect.  Pull objects on the slide off into the scrap area and republish to identify the culprit.

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    chuckdeuce123Author
    Known Participant
    February 12, 2016

    Yes, my instincts exactly. Thank you, that's what I'll do!

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