Skip to main content
S
scott_mohnkern
Inspiring
February 14, 2011
Question

Artifact (lines) when doing recording

  • February 14, 2011
  • 2 replies
  • 560 views

We're encountering a problem that when we do recording (captures) of web sessions (using the "smart capture" feature not full motion) that we're seeing lines (artifacts) on some of the screen captures.

I'm wondering if this is because the screens we're capturing have Adobe flash displaying (they are static non motion screens, but in flash).

Is there any advice about changing settings to eliminate these artifacts?

Scott Mohnkern

    This topic has been closed for replies.

    2 replies

    A
    Anonymous
    February 15, 2011

    Hi,

    Do you see the artifacts during edit time or ONLY in the published output? If this is the case then, uncheck the 'advanced compression' option at SWF Size and Quality under Project in the preferences dialog and re-publish your project.

    Do let us know whether this resolved your issue.

    -Manish

    blogs.adobe.com/captivate

    S
    scott_mohnkernAuthor
    Inspiring
    March 7, 2011

    Actually, I figured it out, they were cursor screen captures that were causing the problems.   When I changed the cursor to something less visible, the problem went away.

    Lilybiri
    Lilybiri
    Legend
    February 14, 2011

    Hello,

    Did you try to change the slide quality? By default it is set to Low (8-bit). You can rise it to one of the other available qualities. Or, when publishing, choose to override the slide quality and choose High (see screenshot with the settings in the Preferences).

    Lilybiri

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices