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M
melissam31957217
Participant
October 17, 2019
Question

Asset Images

  • October 17, 2019
  • 1 reply
  • 213 views

Hello all, 

 

I am using the image assets that come with Adobe Captivate 2019 but when I play the slide or publish as an MP4 the images become red boxes. By reading posts, I have learned that the red boxes are created when the images are too large but I am slightly confused. Why would Adobe provide images that would cause an issue when publishing? How have you mitigated this issue? Any insights would be helpful. 

 

Thanks, 

Melissa

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Lilybiri
    Legend
    October 17, 2019

    Can also be due to a not updated graphics driver. Can you check? Lot of the images are indeed High resolution images. It would be a good idea to edit their size before inserting them into Captivate. You always get the best results when the inserted image is not resized in Captivate.

    M
    melissam31957217Author
    Participant
    October 17, 2019
    Hi Liliybiri, Thanks for the response. My graphics driver is up to date. I have been exporting the pictures, resizing them and then importing them back into Captivate but that is a lot of extra work than just simply going into assets and inserting the image. Is there any easier way?
    Lilybiri
    Lilybiri
    Legend
    October 17, 2019
    Resizing the image within Captivate will result in the same big file size as the original images. Whether the problem occurs depends also on the power of your system. Personally I have not seen those red boxes since several versions.
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