Assets doesn't load images into new Captivate

Forum|Forum|2 years ago
November 16, 2023
2 replies
560 views

Hello,

Just wondering if anybody encountered a similar problem: The photos in Assets are not loading into the all new Adobe Captivate. Any thoughts on this? Thank you.

Lilybiri

Legend

Are you trying to use them as background of a slide or within a media block? Please offer more details about your workflow.

B

brittamareit68344272Author

Participant

I as far as I remember using them as a background on a slide is not a problem. Here is want I did: I have created a custominzed time line, using Adobe Stock images and also trying to upload images from the asset. The photos from the asset liberary do not load. Any thoughts? Thank you.

S

Saurav_Ghosh

Community Manager

Hi @brittamareit68344272 , sorry to hear about the issue. Would you please provide some more details? Are you seeing any error messages?

B

brittamareit68344272Author

Participant

Hello, there is no error message. It´s just that the images doen´t load. For example: I have created a custominzed time line, using Adobe Stock images and also trying to upload images from the asset. The photos from the asset liberary do not load. Any thoughts? Thank you.

S

Saurav_Ghosh

Community Manager

Thank you @brittamareit68344272 . Let me ask the team. By the way, when the images from Asset do not load, do you have to force Captivate to close?

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