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Participant
September 20, 2021
Question

Assets Panel Empty in Adobe Captivate

  • September 20, 2021
  • 2 replies
  • 297 views

Hi there,

 

The assets panel is empty in my Captivate. I have the 2019 release, 11.5.5.553.

 

I have tried deleting my eLearning Assets folder in Public Documents and nothing happened.

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This is running on a work computer, so I do not have administrative access. I am also currently on the trial version, if this matters. 

 

Please let me know what steps I can take to try and fix this, it's crucial I have access to these assets. 

 

Thanks,

Vince

This topic has been closed for replies.

2 replies

Participant
September 21, 2021

Has anyone ever seen this icon on a screen and what does it mean and how can it be removed.

RodWard
Community Expert
Community Expert
September 21, 2021

This would be due to the fact that you are working on a responsive project and you have a Smart Shape or some other kind of text element that has more text than can be displayed in the area provided.  

 

To remove it you need to either have less text, change the text font size, or change the margin allowances so that the text can then be displayed in the area.

Participant
September 21, 2021

Thanks a bunch, I really appreciate it.

Jim
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Moderation; Please do not add personal credentials in this public forum. I took them out.

Participant
September 20, 2021

Hello there,

 

I have the same issue as Vince, with paid subscription.  Is there anybody out there?

 

Thanks,

Chris