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tammyp1989
Participant
May 25, 2018
Question

Audio Doesn't Play when relaunched

  • May 25, 2018
  • 3 replies
  • 170 views

I have a file with audio on every slide. I've published as HTML5 and loaded to our LMS. The audio on the first slide plays when a user launches for the first time. When a person closes out and then reopens, the audio doesn't play on the first slide. This is the only slide that has this issue.

Any ideas?

This topic has been closed for replies.

3 replies

tammyp1989
Participant
May 28, 2018

Hi RodWard and Lilybiri,

Thanks for the suggestion. I realized as I read your replies, that I wasn't accurate in my original post. The program starts out with a 3 second splash screen, so the audio doesn't actually start until the second slide and that is the audio that doesn't play after the first launch.

Thanks for your help!

Lilybiri
Legend
May 26, 2018

I try to avoid audio and heavy advanced actions on the first slide. Rod offered a suggestion with the same goal. It is a bit weird however that the course will play the audio correctly the first time, but not when relaunched.

RodWard
Community Expert
Community Expert
May 26, 2018

Try adding a blank slide BEFORE your current first slide.  Make it a half second or so in duration.